question

Sheila Nielsen avatar image
Sheila Nielsen asked Becky-Community_Manager commented

Sorting tasks in new app

Will the new app tasking functionality be enhanced to at least include features that are being used to support business functions? The ability to filter by group & status and sort tasks is very limited in the new app. We rely on sorting by color to organize tasks.

ringcentral app
14 comments
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Q2 or Q3 for the missing tasks funcionality is too late. This is required functionality that we need now. And now that we have a drop dead date for RC Classic we will be looking for your replacement.

1 Like 1 ·

I agree with @michael-tanner1. The ability to comment on tasks to organize multiple people's conversations into the task to which they apply is integral to our operational processes. Without it, there effectively is NO task management by any stretch of the imagination. If this can't be launched soon, then PLEASE allow using Classic until the feature is added back to the new version. Please help @Jessica-Community_Moderator Our IT is looking into other platforms at this time.


1 Like 1 ·

Hi Richard, our Product Team have announced that this feature will be launched this Q2.

0 Likes 0 ·
Sheila Nielsen avatar image Sheila Nielsen mary-community-moderator ♦ ·

Mary, thanks for the update. Do you know which release this will be available in and if it will be before May 3rd retirement of RC Classic?

0 Likes 0 ·

We are having the same issue! And not being able to comment on tasks is causing a huge issue!

0 Likes 0 ·

We want to migrate to the new app, but are not able to until the tasking functionality in the new app is comparable to the classic app.

0 Likes 0 ·

The new app is will have the "Section" label added this upcoming release at the end of the month. It will be called "Categories". The Tasks product manager is aware of these other improvement asks, and the functionality gaps between the old app and the unified app. He's working on getting filter by category, filter by color, and adding comments to tasks addressed. Current ETA is Q2 or Q3 of this year.

0 Likes 0 ·
Sheila Nielsen avatar image Sheila Nielsen jessica-community-moderator ♦♦ ·

Please relay the importance of providing these features before classic is retired!

0 Likes 0 ·

The latest April release has the ability for adding notes to the task allowing for the organization like the classic version. Initial look would seem to meet our needs. Just in time!

0 Likes 0 ·

Thanks for your feedback, Richard!

0 Likes 0 ·
Show more comments

1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

Hi Everyone, RingCentral App released new features last 04/14, including creating a task from a group or individual contacts. Members of the specific task can now view and add responses. To see other latest features released, you may go to https://support.ringcentral.com/release-notes/office/app/desktop-webapp.html.

1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app