question

Deepak Bhatta avatar image
Deepak Bhatta asked Deepak Bhatta edited

Why the Devices is missing on Ring central call demo app?

When trying to run the demo of Ringcentral call control (https://github.com/ringcentral/ringcentral-call-control-js) , it says no devices are available. Why is it so?


screenshot-from-2021-02-26-21-18-57.png

rest api
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Phong Vu avatar image
Phong Vu answered

It seems the user extension who logged in the app does not have any "online" device or any device at all. You can double check by calling this API from your code. Or login your account service web to see under the user "Numbers & Phones" section.

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Deepak Bhatta avatar image
Deepak Bhatta answered Deepak Bhatta edited

Hello @Phong Vu,


We are planning to build a web based calling portal where any user could just input the destination phone number and call to that number (just like in the demo app of Ringcentral call control js app without all those ring central app authorization part).


What should we select as preferred device for this use case? screenshot-from-2021-03-02-14-48-02.png


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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys