question

Kristie Stalberger avatar image
Kristie Stalberger asked ·

API calls don't show on Dashboard

I am completing the sample SMS and RingOut Quick Start Apps and though my actions are completed successfully (tested with my own phone number), I do not see any activity on the Dashboard for my apps. Is there a step or configuration I'm missing?

dashboard
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Tanja Hoefler avatar image
Tanja Hoefler answered ·

The metrics on the dashboard typically take 15 minutes to update - let me know if it still isn't showing up for you :)!

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Anirban avatar image
Anirban answered ·

Yes the dashboard is updated after some interval of time. But in meantime you can also try clicking the refresh button at the top right in analytics tab something like here:


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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys