Create and Get Compliance Export API is empty data

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justin-nguyen11499 asked Mar 13, '21 justin-nguyen11499 answered Mar 18, '21

Create and Get Compliance Export API is empty data

- I using this API to create and get compliance report every week, but this week I only get 1 request_info.json file

- I run from 2021-03-06 to 2021-03-13

rest api

1 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

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Answer 1 · 2021-03-13T15:27:59Z

Phong Vu answered Mar 13, '21

Can you try again with a previous period when you could successfully get the data?

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Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Answer 2 · 2021-03-15T00:59:36Z

justin-nguyen11499 answered Mar 15, '21 Phong Vu commented Mar 15, '21

Yes, I have got full data information when I made report from 2020-04-06 to 2020-04-13

1

1 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Phong Vu ♦♦ commented · Mar 15, 2021 at 06:10 AM

Why you went all the way to last year?

Try 2021-02-28 to 2021-03-06 and 2021-03-12 to 2021-03-13 to see if anything happens between.

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Answer 3 · 2021-03-18T00:02:37Z

justin-nguyen11499 answered Mar 18, '21

When I try 2021-02-28 to 2021-03-06, I have received full data. Today I get from 2021-03-12 to 2021-03-18, I also get full data. It seems to have worked again.

1 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

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