Hello. Clearly it's simple to give users the ability to change what number they display when the call out.
But we have a group that is looking to allow users to show two different CallerID text options.
We have one Master Account Site which is more like a master billing Site/Account. No active users/lines. Under that Master Account, we have a Site. From this site, we want to give the users to that site the ability to show two different names.
|Calling From same site/extension||Number||CallerID Display|
|Acme Widgets||888-555-1212||ACME WIDGETS
|Acme Things||777-555-1212||ACME THINGS
Seems absent any customizations, the only way to accomplish this would be to create another Site and assign a second account/user to those who need to do this. They will have to have two accounts with two email addresses. They can log into one account/site via the RC app on their PC and they can log into the other account/site via the RC Web App. We may even have to assign a desk phone to one account/site.
Any feedback or suggestions would be more than welcomed. :)