We're attempting to read and save call logs, following this guide: https://medium.com/ringcentral-developers/how-to-get-a-new-call-recording-notification-ee9f2a6e41a0 by @Phong Vu
Our app is in sandbox mode and it DOES have "ReadCallRecording" as a permission.
When we run this:
platform.get(record.recording.contentUri)
We're getting this error: "In order to call this API endpoint, application needs to have [ReadCallRecording] permission"
Code: CMN-401
We're able to retrieve the contentUri successfully, but the above call is failing.
Any help would be appreciated.