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Augustus Reyes avatar image
Augustus Reyes asked yolandaalonzo commented

extension numbers as a display when doing a call transfer using ringcentral app.

Using the ringcentral app, can there be a way to have extension numbers as a display when doing a call transfer using ringcentral app.

phone
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Hi Augustus, are you referring to when you are transferring to an internal number?

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yolandaalonzo avatar image yolandaalonzo mary-community-moderator ♦♦ ·

We are new to RingCentral. We need a quick and efficient procedure for the receptionist to transfer calls off the desktop. Is it possible to have our Team group or Favorites show when transferring a call vs having to search?

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