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Lisa Xu asked Lisa Xu answered

How to download Company call log by SDK

The example for get call log are all for current user


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where is the function for download company log?


are there something like ReadCompanyCallLogParameters ? where is the example for c#


Thanks



sdk
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Anirban avatar image
Anirban answered

If you check the API link in the API console:

https://developers.ringcentral.com/api-reference/Call-Log/readCompanyCallLog

There is API readCompanyCallLog and in the right hand side you will find C# code and function: readCompanyCallLogParameters

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Lisa Xu avatar image
Lisa Xu answered Phong Vu commented

The example you give need account id, is that means i have search account by account, i cannot get all call log information at once?

and what is the function to get account information?

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What do you mean "account by account"? Account id is the id of the entire company, while extension id is the id of each extension under the company. Think as "the employer and employees" where employer is the account and employees are extensions.

You can read the call log in 2 levels.

User (extension) level

Company (account) level

Read these blogs for more info.

https://medium.com/ringcentral-developers/downloading-call-log-using-ringcentral-call-log-api-endpoint-quick-tip-1ac27aaa82bc

https://medium.com/ringcentral-developers/visualize-your-business-communications-history-2c81f85c324a

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Lisa Xu avatar image
Lisa Xu answered

Thank for your comment, it is working

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys