Hi, I need to add a mobile number to the directory and assigned it as one of the options to call.
Hi, I need to add a mobile number to the directory and assigned it as one of the options to call.
I have already added the contact. What I want to do is to add the contact to dial-by-name directory
You can create a new extension and name the extension as the person's number owner. Once done, you can add the personal number in the Call Forwarding settings. Check the KB articles below to add a user extension and add an external number on Call Forwarding.
https://support.ringcentral.com/article/Add-User-Extensions-without-Phones-RingCentral.html
https://support.ringcentral.com/article/Forwarding-calls-external-number.html
Can you please check the below link:
https://support.ringcentral.com/article/10761-Contacts-Personal-Contacts.html
https://support.ringcentral.com/article/View-Add-Contacts-RingCentral-Phone-Desktop.html
Hope that helps
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