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Maria Mendoza avatar image
Maria Mendoza asked mary-community-moderator commented

How to add a personal number in the directory?

Hi, I need to add a mobile number to the directory and assigned it as one of the options to call.

directorydirectory assistance
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I have already added the contact. What I want to do is to add the contact to dial-by-name directory

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to add a directory extension of the contact

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You can create a new extension and name the extension as the person's number owner. Once done, you can add the personal number in the Call Forwarding settings. Check the KB articles below to add a user extension and add an external number on Call Forwarding.


https://support.ringcentral.com/article/Add-User-Extensions-without-Phones-RingCentral.html

https://support.ringcentral.com/article/Forwarding-calls-external-number.html

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1 Answer

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Anirban answered
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