question

Maria Mendoza avatar image
Maria Mendoza asked mary-community-moderator commented

How to add a personal number in the directory?

Hi, I need to add a mobile number to the directory and assigned it as one of the options to call.

contacts
3 comments
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Maria Mendoza avatar image Maria Mendoza commented ·

I have already added the contact. What I want to do is to add the contact to dial-by-name directory

0 Likes 0 ·
Maria Mendoza avatar image Maria Mendoza commented ·

to add a directory extension of the contact

0 Likes 0 ·
mary-community-moderator avatar image mary-community-moderator ♦♦ Maria Mendoza commented ·

You can create a new extension and name the extension as the person's number owner. Once done, you can add the personal number in the Call Forwarding settings. Check the KB articles below to add a user extension and add an external number on Call Forwarding.


https://support.ringcentral.com/article/Add-User-Extensions-without-Phones-RingCentral.html

https://support.ringcentral.com/article/Forwarding-calls-external-number.html

0 Likes 0 ·

1 Answer

Anirban avatar image
Anirban answered
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app