question

Sameer Roy avatar image
Sameer Roy asked Anirban answered

sms question

I have few question on sms since we are new and exploring all the apis here.

What is the maximum size of an sms? How much text size it hold? Any limitation?

Will there be any affect in sms sending time taken by the sms carrier?

If I send an sms from api, how to check message status on delivery to confirm?

sms and text messaging
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1 Answer

Anirban avatar image
Anirban answered

As per this link: https://ringcentral-faq.readthedocs.io/en/latest/sms/

"RingCentral's service sends individual messages up to 160 characters and can concatenate longer messages up to 1000 characters. "

Yes, big and long message require the receiving carrier to be able to process and combine the messages. and affect the carrier as it can take little time.

If you check this: https://developers.ringcentral.com/api-reference/SMS/createSMSMessage

There is a messageStatus in the API return:

Queued, Sent, Delivered, DeliveryFailed, SendingFailed, Received

You get to know the sms delivery status.

Also you can check the call logs

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys