What does it take to get an app graduated? I have met all the requirements, and submitted my app through the console on two separate occasions - no response from support. I have tried emailing email@example.com directly... no response. I have tried opening a trouble ticket with support, and the ticket was closed (after it sat for days) because they don't handle devsupport. It has now been 3 weeks and I still can't get someone to actually help graduate an app out of the sandbox. WTF.
Why is this company so bad at actual support?