question

Kevin Corona avatar image
Kevin Corona asked ·

Get Company Call Log Records not returning records for last month

The api endpoint is not returning any call for last month. In fact, if I remove the "dateTo", the endpoint only returns calls that took place today. Am I missing something?


get url:

req.open("GET", "https://platform.ringcentral.com/restapi/v1.0/account/~/call-log?direction=Outbound&view=Simple&dateFrom=2020-02-01&dateTo=2020-02-29&page=1&perPage=100", false);



call log api
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Anirban avatar image
Anirban answered ·

Can you please check with developer support team and request them to investigate the issue and check the outbound records.

You can mail them defining your issue at devsupport@ringcentral.com

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