I'm a dual account holder with two different companies. I have the main RC account (direct #) that I use for all activities and then I have an ext-only account (call 800# and dial ext) for my client. Most of my client's callers use my direct # but we use the RC desktop (formerly Glip) to communicate during the day or make quick calls with each other.
With the recent retirement of the RC desktop and softphone, I'm in need of a workaround. I tried setting up an ext /speed dial from my direct # but it's not working. Does anyone have a workaround?