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Myles Panayiotis avatar image
Myles Panayiotis asked mary-community-moderator commented

Keyboard shortcuts do not work in the RingCentral App?

Hiya,

I was looking for shortcuts on how to end calls without having to click and found this guide -

https://support.ringcentral.co.uk/s/article/784?language=en_GB#How%20to%20customize%20keyboard%20shortcuts%20for%20the%20RingCentral%20Desktop%20app


But none of the shortcuts work. When I click the gear icon too there is no option to rebind keys relating to the phone system, only the messaging and chat functions.


Is there a way to do this or was it removed from the app?

Thanks!

ringcentral app
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

The KB article is only for the RingCentral Phone desktop app. The new RingCentral App doesn't have this feature yet. Kindly vote for this feature here.

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