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Manh Le avatar image
Manh Le asked Phong Vu answered

New accounts not receiving invite emails

Hi,

I create 2 new accounts on dev test service. None of them received the invitation emails to activate the accounts. Nothing in spam filters, nothing in email logs. Tried the "resend invite" button many times, popup says "A new welcome email has been sent" but no email is ever received.

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1 Answer

Phong Vu avatar image
Phong Vu answered

What is your sandbox account main company number?

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

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