Sean McGrath avatar image
Sean McGrath asked jenn-community-moderator commented

Deleted Account Information,


If a user is deleted, and the recreated and reassigned the same extension, is there any way to recover their information (texts, contacts, etc.)?

Thank you,

Sean McGrath

admin portal
1 comment
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Hello @Sean McGrath! Once the extension user has already been deleted. You can no longer retrieve all the messages and contacts.

We would highly suggest posting this as an idea. Click this link Thank you!

0 Likes 0 ·

0 Answers

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.

Get the new RingCentral app