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Conversations

Recent Conversations
Conversations 1 - 20 of 4280
Photo of Patton Echols
How long are call logs available?
I was looking for call logs with a particular (former) customer.  I know there were many calls, but see none in the logs.  Presumably the...
  • 1 me too
  • 0 replies
  • Question
Photo of STROHL
capability to ignore call queue calls in mobile app
Hello,  This issue is both for the Windows Desktop Softphone and also the Android Softphone.  When a call comes in to either of our cal...
  • 3 me toos
  • 1 reply
  • Idea
Photo of Jonathan P
Ignore Button to take me out of the call queue for a period of time
Our call queues are set up to ring to 5 softphone extensions simultaneously.  When a call comes in, and a team member wants to Ignore the...
  • 12 me toos
  • 5 replies
  • Idea
Photo of Andan
Slack Integration: Timing issue generates "This meeting has been ended by host", no one can join.
With the RC Slack integration and Slack release versions as of this date, it is observed that when the "/ringcentral meet" is triggered, ...
  • 1 me too
  • 0 replies
  • Question
Photo of SMITH
Is anyone else getting a ton of phone calls where you can't hear anyone?
Is anyone else getting a ton of phone calls where you can't hear anyone? I get about 5 calls a day like this. Is this a sales call? Or is...
  • 2 me toos
  • 3 replies
  • Question
Photo of Fogg
Replace glip with Slack
Account type  U.S. A brief description of the business: Managed IT Services Provider A high level description of the product or featur...
  • 9 me toos
  • 2 replies
  • Idea
Photo of Kadish
Feature Request_Ability to change idle time on Glip
Feature Request_Ability to change idle time on Glip
  • 1 me too
  • 1 reply
  • Idea
Photo of Sean Covey
Showing how long a user has been away
We're a U.S. based company and have had multiple users requesting the ability to see how long a user has been away in Glip. We've migrate...
  • 3 me toos
  • 2 replies
  • Idea
Photo of Usha Vargas
RingCentral Meeting Recording
I have a customer who recorded a RingCentral Meeting and is stating that the resulting M4A audio file has sound but the M3U playback and ...
  • 1 me too
  • 0 replies
  • Question
Photo of Natalie Carboni
Introducing the RingCentral Application
Your single place to call, message, and collaborate!  We’ve made it easier to work the way you want to work, anywhere and on any device...
  • 9 me toos
  • 29 replies
  • Article
Photo of Dave Melbardis
latest pixel phone 2018 doesn't ring using the RC Mobile App
The latest pixel phone 2018 doesn't ring using the RC Mobile App We tried testing the mobile app with the customer's phone number but it...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Albert Lin
Allow Ring Group to Ring Smartphone App
I would like to see Ring Groups being able to ring the Smartphone App. Currently only the physical phone and desktop app ring when a Rin...
  • 6 me toos
  • 5 replies
  • Idea
Photo of FELICIANO
Have call forwarding set up --- NEED to have my mobile application ring (currently only desktop app can ring)
We have call forwarding set up for four business numbers -- but your services currently won't allow the calls to be sent to our MOBILE AP...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Robert Stoeber
Google Chrome Extension: not working for me
I was excited to see the announcement about the new Chrome extension that integrates RingCentral directly into Google For Work. More info...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of REEHER
glip contacts
sync contacts to glip standalone app
  • 1 me too
  • 1 reply
  • Idea
Photo of BURNS
Secure, Encrypted Faxes
I am told by customer support that RC does not currently have service to provide secure, encrypted faxes from sender to recipient for sec...
  • 1 me too
  • 2 replies
  • Idea
Photo of Liubov Penyugalova
Usage and Adoption Reports
Hey Everyone, our analytics team is working now on Feature Usage and Adoption Reports. We would like to help you understand which of the ...
  • 3 me toos
  • 8 replies
  • Announcement
Photo of Steve Tortora
Intercom mic and speaker activates, can hear closed door conversations.
Just inegrated this office with RC, they use the intercom a lot. When they do use it, you are able to hear the conversations because the ...
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of Iris Engelson
Why do you waste so much of your users' time?
The vast majority of calls we receive are obvious junk calls.   The vast majority of *those* are numbers that are already identified by n...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Ben Starr
yealink W52P is offline
Fairly new to RingCentral.  We have 4 phones.  The three deskphones are online, but I can't get the Yealink W52P to come online.  If I go...
  • 1 me too
  • 1 reply
  • Question
  • Answered