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Conversations

Recent Conversations
Conversations 1 - 20 of 3994
Photo of Dan Gualtieri
Log a Call as a Call, not a Task
When using the RingCentral Salesforce extension/app and saving a log, the log records as a task, not a call. When you log a call via the ...
  • 2 me toos
  • 3 replies
  • Idea
  • Planned
Photo of Heisley
SMS: Group Message
I am currently using send hub of which allows me to crate a group of contacts an label it for example ( Text Group 1). This is a group te...
  • 88 me toos
  • 44 replies
  • Idea
Photo of Scott McClannahan
Ability to Respond to Group Messages from Outside Numbers
It appears that there is a known bug in group texting now that the MMS feature has been deployed.  I opened a support ticket - I think ti...
  • 12 me toos
  • 25 replies
  • Idea
Photo of Laurie Royal
RingCentral App (Glip) - Change the Name Back Please!!!
After using the RC app, I have to say I am very disappointed in the performance and the inadequacy of the phone integration. First of all...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Home Office HR Process Improvement
Full setup of extensions
it would be nice to be able to, at the setup stage for an extension, create the password/security question/and pin for the particular ext...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of PADA
Call Whisper feature for IVR
Hi,  I would like to submit an idea with regards to phone system that has an IVR setup. It would be a great idea for the extension to ha...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Gordon Hu
Invalid Extension - after adding a new extension, mobile app users need to re-log in
Hi RC family,I have noticed that whenever I add an extension, the end user's mobile app device will need to log out + log back in, in ord...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Jordan Tucker
dictation
Sorry, new user here. Is there a way to record and send dictation to a team member (as in voice recorded messages of any length)? Or, if ...
  • 1 me too
  • 3 replies
  • Idea
Photo of Luis Serrano
Label a Phone Number as Fax instead of Direct in Contact Details
I asked RingCentral support in case 07678062 if there was a way to label a dedicated fax number as fax in the user's contact details so t...
  • 2 me toos
  • 2 replies
  • Idea
Photo of HootSuite App
Can you enable the entry/exit chime, globally for RingCentral Meetings?
In response to CofoMan on TWITTER: https://twitter.com/CofoMan/status/940703874234703872@RingCentral Can you enable a chime, globally acr...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Donald Horvath
RingCentral Meetings: Make the chime notification a default setting
1. Account type: U.S. 2. Business is a File-Management for Enterprise 3. We would like to make the "chime when attendees enter/exit meeti...
  • 57 me toos
  • 24 replies
  • Idea
  • Planned
Photo of Lee D
ringcentral mobile app - overseas usage
I have a US account, but will be travelling in Japan.  I would like to be able to make and receive calls with the Ringcentral mobile app ...
  • 1 me too
  • 0 replies
  • Question
Photo of ADMIN
User role that can view user list and activity but does not have an option to delete /remove extension
User role that can view user list and activity but does not have an option to delete /remove extension
  • 1 me too
  • 0 replies
  • Idea
Photo of Misha Patel
RingCentral Chrome extensions needs an option to use Personal Meeting ID when scheduling a meeting
  • 3 me toos
  • 1 reply
  • Idea
Photo of Danp
Message "Switch call to this advice" keeps popping up in the desktop app
Account type: US Desktop version: 9.4.3-29474 I started having this issue in the last week. After a call ends, I get a green button in t...
  • 9 me toos
  • 21 replies
  • Question
  • Acknowledged
Photo of ericnixmd
RingCentral Phone App - Still Supported?
Will RingCentral continue to support the RingCentral Phone app (iOS, Windows) now that everything seems to be moving to the new RingCentr...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Laura McDowell
Prevent Presenter "Photo" Box from Appearing in Recorded Webinar
We noticed with our latest webinar that the recording is showing a presenter "photo" box in the top right corner of the screen. This is c...
  • 1 me too
  • 1 reply
  • Question
Photo of Jesse Webb
Red Dot Laser Pointer via Mouse in Meetings
Develop a Red Dot Laser Pointer via Mouse in Meetings so that presenters can highlight areas of the screen.  With an option to leave mark...
  • 1 me too
  • 1 reply
  • Idea
Photo of David Collins
Allow for assigning Paging Only Group buttons on the phones, that can be labeled like the extensions
We have Polycom VVX 601 phones. We have three Paging Only groups set up, and users must hit the Page soft key and remember the Ext. # ass...
  • 1 me too
  • 1 reply
  • Idea
Photo of Jason Wiberg
More Repeat options for recurring tasks
We love Glip and we would appreciate increased flexibility in repeating tasks to better meet the needs of our accounting team.  For examp...
  • 19 me toos
  • 13 replies
  • Idea