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Conversations

Recent Conversations
Conversations 1 - 20 of 4122
Photo of Natalie Carboni
September Feature Release Preview
Our next release of new features and upgrades is scheduled to start mid-August. See below for a preview of what’s new and register for ou...
  • 6 me toos
  • 16 replies
  • Article
Photo of Reuben Delay
Feature Request | Change (Up Arrow Icon) to "Shift"
Introduction In order to add a new line when composing a message, you can hold down the Shift key, and press Enter. On the Keyboard Short...
  • 1 me too
  • 0 replies
  • Idea
Photo of Lombardi
Voicemail Issue in a Ring Group
We are no long able to send a call to voicemail when you are in a Ring Group. Only the account holder can use the softphone "Voicemail" b...
  • 1 me too
  • 0 replies
  • Question
Photo of KAVANAUGH
Airpods instead of headphones
I would like to find out how to use my Airpods instead of headphones when making calls.  I am not able to hear anything.  
  • 1 me too
  • 5 replies
  • Question
  • In Progress
Photo of Judy Lynn
Desk phone does not ring
The Cisco SPA525G is no longer ringing. Initially after setup and testing it was ringing but no longer. I have rebooted the phone sever...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Tom Rex
robo calls
PLEASE, PLEASE stop robo calls! I got 3 today from same number within 1/2 hour, goes to my celll while I'm tring to talk with clients. Sa...
  • 2 me toos
  • 1 reply
  • Idea
Photo of David Wyatt
Historical Reports schedule frequency
Having the ability to specify the exact schedule time you wish to receive a historic report - not just Daily/Weekly/Monthly.
  • 4 me toos
  • 3 replies
  • Idea
  • Implemented
Photo of WERNER
PDF Export for Reports:
I currently have to do a print screen for the summary reports that appear. Can you create a PDF export for the reports as they show graph...
  • 4 me toos
  • 1 reply
  • Idea
  • Implemented
Photo of PICKETT
We need Speed of Answer and Abandonment Rates available on Historical Reporting.
We need Speed of Answer and Abandonment Rates available on Historical Reporting. 
  • 5 me toos
  • 1 reply
  • Idea
  • Implemented
Photo of DEREBENSKIY
Reports: filter by time periods, not just by date
It would be nice if the call reports could be limited by time periods as well as by date
  • 15 me toos
  • 5 replies
  • Idea
  • Implemented
Photo of Luke Kost
Outbound Caller ID Based on Number Dialed
When calling various area codes, it would be great if ring central could add an enhanced feature so that the system automatically selects...
  • 12 me toos
  • 6 replies
  • Idea
  • Under Consideration
Photo of Charles Giroux
Prevent callers from dialing other extensions when in caller queue
We are a company that provides white labeled tech support to various other companies. At the moment, it is possible for callers waiting i...
  • 3 me toos
  • 1 reply
  • Idea
  • Under Consideration
Photo of ericnixmd
Cellular SIM Card for RingCentral
I wish RingCentral would partner with AT&T, T-Mobile, Verizon, etc. and offer a SIM card for RingCentral accounts that would automaticall...
  • 1 me too
  • 2 replies
  • Idea
Photo of Scott McClannahan
Ability to Respond to Group Messages from Outside Numbers
It appears that there is a known bug in group texting now that the MMS feature has been deployed.  I opened a support ticket - I think ti...
  • 12 me toos
  • 26 replies
  • Idea
Photo of Jathan Hainline
Roadmap Enhancement Request; Dial-by-Directory restricted to local office staff
Per direction from our RC PS PM (Mary Revious), posting to formally request a roadmap enhancement, wherein the Dial-by-Directory feature...
  • 1 me too
  • 0 replies
  • Question
Photo of Heisley
SMS: Group Message
I am currently using send hub of which allows me to crate a group of contacts an label it for example ( Text Group 1). This is a group te...
  • 91 me toos
  • 46 replies
  • Idea
Photo of Saadet - Community Support
RingCentral Meetings & Mac Mojave 10.14
Hello Everyone, We have important information to share regarding Apple’s upcoming Mac Mojave 10.14 operating system update. On Septembe...
  • 3 me toos
  • 7 replies
  • Announcement
Photo of SIMON
Outlook Integration with Contact Card PopUp
We use Microsoft Outlook and RingCentral.  When a client/contact calls us via the RingCentral system and the phone number is from a "Con...
  • 2 me toos
  • 0 replies
  • Question
Photo of Rafael Bustamante
Error code 2103 during install
Good afternoon. When I try to install the latest Desktop version of RingCentral phone I get this error message before finishing the insta...
  • 1 me too
  • 0 replies
  • Question
Photo of Krystene Morse
Voicemail Drop
Voicemail Drop (also known as voicemail automation) is a type of inside technology that is designed to accelerate the process of leaving ...
  • 3 me toos
  • 1 reply
  • Idea