Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Recent Conversations
Conversations 1 - 20 of 4347
Photo of RheaD
Call Queue: play announcement for SoftPhones and Mobile App
when a queue/ department call is answered using the SoftPhone or Mobile App, it doesnt announce the name of the caller or the department'...
  • 31 me toos
  • 13 replies
  • Idea
Photo of David Prioriello
Salesforce Call Center Login failure Sorry, we can't recognize the device. Please use other device or browser and try again.
I can't sign in to my Salesforce Ringcentral Sidebar app integration due to some kind of 2-factor sign-in problem. I receive the code in ...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of ACCOUNT
DESKTOP APP - SMS FEATURE REQUEST MEGATHREAD
US Account typeSalesAdd any more features you'd also like to see in the comments. I see a lot of requests regarding the desktop app being...
  • 1 me too
  • 3 replies
  • Idea
Photo of SVHOODS
Evernote not integrated?
I am a new RingCentral Office Premium account holder and was super excited to see an Evernote integration with the Glip app. Bad News:  ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Thomas Erty
Error connecting to iTunes
Can anyone please help me to log in to my iTunes account as I am having an error and thinking of trying with Apple Customer Support but t...
  • 1 me too
  • 0 replies
  • Question
Photo of DYE
Need to be able to download and save SMS text conversations.
We need to be able to download and save SMS text conversations.  The same way we can download and save voicemails and recorded calls.
  • 38 me toos
  • 7 replies
  • Idea
Photo of Peter Holzberger
Audience View | Webinar
Add "audience view" functionality in the virtual meeting tool. I want to see what my prospect is seeing on the other end of my webinar
  • 1 me too
  • 0 replies
  • Idea
Photo of Drew Gillow
Provide GLIP client for Linux or at least notifications
It would be great if there was a a GLIP client for Linux or at least a browser solution that provided notifications and alerts.  Most of ...
  • 2 me toos
  • 0 replies
  • Idea
Photo of SUSAN WINTER
I HAVE HAD 2 MEETINGS NOW WITH TOPS ON LINE CHAT - AND MY SYSTEM IS SLOWING DOWN IN EACH MEETING . WHY I AM MISSING MY MEETING WHY
I HAVE HAD 2 MEETINGS NOW WITH TOPS ON LINE CHAT - AND MY SYSTEM IS SLOWING DOWN IN EACH MEETING . WHY I AM MISSING MY MEETING WHY IS IT ...
  • 2 me toos
  • 9 replies
  • Question
  • Answered
Photo of Luther Yeates
Automatic call recording - Allow mute in auto call recording
Referring to RingCentral guidance this feature currently doesn't work. I can turn off call recording, but can't start the recording again...
  • 2 me toos
  • 3 replies
  • Idea
Photo of Beth Jensen
How can you share a clean screen in RingCentral Meetings?
In GoToMeeting, the organizer has the option to share your screen "clean", without desktop icons.  Can this be done when sharing your scr...
  • 4 me toos
  • 2 replies
  • Idea
Photo of Tino Lazaroff
Custom hold music bug or possible feature request - ring central to ring central
Seems if a if a ring central to ring central call is made, the caller's custom hold music will not play back for the recipient if they pu...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of FRIEDMAN
RC Webinar-checking the participant's email address and phone
I am trying to track down their registrations to get their emails.  I know I can see the names there. however they registered with emails...
  • 1 me too
  • 0 replies
  • Question
Photo of Alison G
hot desking soft phones
US Ring central account. we would like to have hot desking for soft phones so when you log in to the ring central soft phone app on a new...
  • 1 me too
  • 0 replies
  • Idea
Photo of Melvin Vidallo
Downloadable File for the Full Account Details and Call Routing
Account type : - USA brief description of the business:- Banking and FinanceA high level description of the product or feature being requ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Liubov Penyugalova
Usage and Adoption Reports
Hey Everyone, our analytics team is working now on Feature Usage and Adoption Reports. We would like to help you understand which of the ...
  • 3 me toos
  • 9 replies
  • Announcement
Photo of Sylvester Leach
Softphone needs to work with bluetooth
I use a android phone and a windows computer. I ordered a blue-parrot S450-XT headset for its ability to cancel out background noise very...
  • 4 me toos
  • 2 replies
  • Idea
Photo of Oto
Add custom Emojis for Glip
Slack currently allows admins to add custom emojis. This has become a Friday tradition in our organization. Please provide the ability to...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Elijah D. Manley
GLIP Polling integration
I am a Glip user, with a parliamentary style organization using Glip. We don't have any access to poll our members. Because our members a...
  • 22 me toos
  • 5 replies
  • Idea
Photo of Joo Kim
Why does hlep link from RingCentral desktop app take me to Salesforce page?
When in RingCentral(Glip) desktop app, going to Help menu and selecting Help F1, opens generic Salesforce site:https://www.salesforce.com...
  • 1 me too
  • 2 replies
  • Question
  • Answered