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Conversations

Recent Conversations
Conversations 1 - 20 of 3983
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 282 me toos
  • 70 replies
  • Idea
Photo of DAWSON
I am not receiving text (SMS) messages at my Ring Central number.
Any ideas on how to allow text messages to come to my email or phone app? I can send but not receive. I have an number with extension, bu...
  • 1 me too
  • 0 replies
  • Question
Photo of Jheck Taruc
Disable email uniqueness
bring back the feature where I can use my single email as a contact email for all extensions. It is very inconvenient for me since I need...
  • 12 me toos
  • 12 replies
  • Idea
Photo of FuneralDIR
iphone will not work while caller is in a Ring Group. It only rings the desk phone and not the desktop app or iPhone app.
iPhone app will not ring if the user is in a ring group.  So if anyone call the Ring Group only the desktop phones ring and not the iPhon...
  • 1 me too
  • 4 replies
  • Question
Photo of CraigW
INCOMING CALL LABELS
Usage scenario:I have my RC line. My line will ring when either called directly or when a call comes in to a group I’m a member of. If I’...
  • 1 me too
  • 0 replies
  • Idea
Photo of Saadet - Community Support
9/18/18 - Page Not Found Error when Clicking on a Conversation
Hello Everyone, Our vendor is currently experiencing some issues. When Users click on a thread to view it, they are randomly receiving t...
  • 1 me too
  • 0 replies
  • Announcement
Photo of JP
RingCentral Meetings and Safari v12
I recently upgraded Safari to v12 on my Mac that is running High Sierra v10.13.6.  After the upgrade I noticed that RingCentral meeting b...
  • JP, 15 hours ago

  • 1 me too
  • 0 replies
  • Question
Photo of Aaron Satterwhite
Calls ring in Sequential Order when set to Simulatneous Order
I have a user that has a Polycom Deskphone but also uses an iPhone with the RC app as they are moving quite a bit in our warehouse and ne...
  • 1 me too
  • 0 replies
  • Question
Photo of Andan
Bose QC35 crackly, popping audio on Windows
As a team we are in love with the Bose QC-35 (v1 and v2) headphones w/ mic, connected via Bluetooth, for their active noise-cancelling pr...
  • 1 me too
  • 1 reply
  • Question
Photo of Jeremy Lindquist
Assign name instead of phone number for SMS in RIngcentral App
When I send an SMS in the ringcentral app on my Mac it shows up in my conversation list as the phone number.  Is there a way to add this...
  • 1 me too
  • 0 replies
  • Question
Photo of Beth Jensen
Adding a co-host to meetings with ability to start the meeting
How do you add a co-host (co-organizer) to a meeting, so that if the host (organizer) is not available, the co-host can start the meeting?
  • 3 me toos
  • 2 replies
  • Question
  • Answered
Photo of STANLEY
Softphone and Levono
I have a Levono Carbon and I'm trying to use my softphone. I just read somewhere that the two are not really not compatible. Is this ...
  • 1 me too
  • 1 reply
  • Question
Photo of Dave Bruaw
RIngCentral Meetings - add co host functionality
Can co host functionality like is present in Zoom be added to RingCentral Meetings?
  • 13 me toos
  • 10 replies
  • Idea
  • Implemented
Photo of Danp
Message "Switch call to this advice" keeps popping up in the desktop app
Account type: US Desktop version: 9.4.3-29474 I started having this issue in the last week. After a call ends, I get a green button in t...
  • 9 me toos
  • 19 replies
  • Question
  • Acknowledged
Photo of Chris Zimmerman
Add Advanced Rules to block or forward SMS / Text Messages
We have multiple main numbers.  Each number is an office number for different locations and those numbers are pointed to a call queue.  F...
  • 31 me toos
  • 14 replies
  • Idea
Photo of Erik Vlach
ivr menu dialing alpha characters
I have a user that puts in a alphanumeric passcode in the phone. He needs to dial asterisk before he can put in a alpha character. When h...
  • 1 me too
  • 0 replies
  • Question
Photo of Kim
Glip: organize your Teams!
How can I organize my Glip Team rooms?
  • 7 me toos
  • 12 replies
  • Article
Photo of Big Papa J
Text Message notifications
Just wondering if there is a way to bring prominence to how the user is notified of a test message on the softphone? Currently a text mes...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Edin Kajtezovic
How to turn off missed calls notifications on the new ringcentral (glip) app?
i don't like this when I get notification on every missed call, which at our company is counted as missed even someone else answered. I l...
  • 3 me toos
  • 5 replies
  • Idea
Photo of Mindy Nevarez
Callers can't hear ringing while it is connecting to me. They just hear dead air so don't know if they are being connected or not.
Help! Callers are hearing dead air when they call before I pick up, no ringing sound at all!
  • 2 me toos
  • 2 replies
  • Question
  • Answered