Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Recent Conversations
Conversations 1 - 20 of 4256
Photo of Gaurav Jain
Billing issue
Dear,Ring CentralThis is in reference to the advance rental paid from 27/10/2018 To 31/10/2018.I was surprised to find that you have char...
  • 1 me too
  • 1 reply
  • Question
Photo of Kelly Edmundson
I'm unable to view the fax option from my ring central desktop app but I can access fax options through my phone app. Please advise...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Joyce Dilllman
Block 5 digit sms text numbers
I've been searching for an update on RingCentral upgrading their system to allow their customers to block 5 digit sms text messages and c...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Dean Bolton
I'm getting a message that says "Your Access Tokens to RingCentral Office services is invalid or expired.
I have an employee that is getting a message that says  "Your Access Tokens to RingCentral Office services is invalid or expired. When he...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of MILLS
Call groups and presence-
 Is it possible to silence the ring tone of the user the call is being directed to
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of Brian Kleinfall
Can't just pickup a queue call anymore. Now have to answer twice - What changed?
It seems in the last week or so answering call queue calls changed. My sales people have to "answer" the phone twice now for it to picku...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of Mike
Glip: Share your Glip integration ideas here.
With RingCentral's recent acquisition of Glip, we are now starting to receive a few questions and ideas for integration with the RC platf...
  • 5 me toos
  • 24 replies
  • Idea
Photo of Liubov Penyugalova
Usage and Adoption Reports
Hey Everyone, our analytics team is working now on Feature Usage and Adoption Reports. We would like to help you understand which of the ...
  • 3 me toos
  • 8 replies
  • Announcement
Photo of Anthony Noronha
delay in connecting to extension
Ringcentral needs to eliminate the 10 sec delay when company greeting has ended and being connected to to an extension
  • 2 me toos
  • 7 replies
  • Idea
Photo of Noah Sanders
Is there a way for new calls to ring extensions in a call queue even if they are already on the phone?
Is there a way to have users phones ring or beep or something for call queue calls even while they are on the phone? Many times we wou...
  • 7 me toos
  • 7 replies
  • Question
  • Answered
Photo of Saadet - Community Support
Add Alternative Host Feature in RingCentral Meetings
If you would like to be able to assign an Alternative Host while scheduling an RC Meeting, please vote!
  • 23 me toos
  • 8 replies
  • Idea
Photo of Fogg
Concurrent Meeting Solution
I would like to be able to have a feature/account addon/something where we can have 1-3 people manage an entity in which that entity ca...
  • 10 me toos
  • 5 replies
  • Idea
Photo of YOUNG
Change Company Phone Number in Cover Page for Fax Account
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Lee
Allow all Admins to see if RingCentral Archiver is setup
I was checking our Archiver settings and noticed that is was not connected to anything. All boxes say connect. I asked the other admin if...
  • 2 me toos
  • 5 replies
  • Idea
  • Under Consideration
Photo of Edin Kajtezovic
How to turn off missed calls notifications on the new ringcentral (glip) app?
i don't like this when I get notification on every missed call, which at our company is counted as missed even someone else answered. I l...
  • 7 me toos
  • 25 replies
  • Idea
Photo of Eric Chou
Bug - Call queue greeting - still play default greeting 'Please hold for the next available agent' at the end
We have our custom greeting recorded to replace the default 'Thank you for calling <queue name>, please hold for the next available agent...
  • 3 me toos
  • 5 replies
  • Question
  • Answered
Photo of CRM
Ability to show notification when meetings participants requested to record RC meetings
Ability to show notification when meetings participants requested to record RC meetings
  • 1 me too
  • 1 reply
  • Idea
Photo of Mahamana
Feature that can track changes on Audit Trail | automatic recording turned on/off
Account type - RC USA brief description of the business  - We are SAAS platform and have integration with Google/Facebook, Yelp etc .Over...
  • 2 me toos
  • 1 reply
  • Idea
  • Planned
Photo of QUINN
Away status for faxes
I was wondering if an away from office feature for faxes can be started. I know we can do that for calls but it would also be great to ad...
  • 1 me too
  • 0 replies
  • Idea
Photo of Diane Nelligan
Newby Question: Can I add an attachment in the text function?
Question: US user!  I am a newby here at Ring Central and am teting the text functionality on the desktop app. There is a paper clip to ...
  • 1 me too
  • 0 replies
  • Question