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Photo of Marc Reavis
Conference Calling: Admin to change host code/participant code for security reasons
I'd like to add my voice to the chorus of those asking for the ability to change conference bridge numbers and host codes, for security r...
  • 43 me toos
  • 12 replies
  • Idea
Photo of June Labastida
Conference Call: Add International Dial-In Numbers
Hi Community, I would like to suggest adding International Dial-in Numbers for China, India and Philippines.  Existing Conference Bridge ...
  • 129 me toos
  • 92 replies
  • Idea
  • Planned
Photo of Lee
Feature Request: notification for call recording
Account type  (U.S.) A brief description of the business We are a Home Care service provider A high level description of the product or ...
  • 1 me too
  • 2 replies
  • Idea
Photo of DUGGAN
Historical reports having the information for the time from the call comes in to the time that it was answered in the call queue
Historical reports having the information for the time from the call comes in to the time that it was answered in the call queue
  • 1 me too
  • 0 replies
  • Idea
Photo of Karim Khalil
Admin: override Password 60 Minute Lockout
Users, in my experience, are bad at password management. I had an experience today that pointed out what I perceive to be a missing featu...
  • 85 me toos
  • 36 replies
  • Idea
Photo of Krystene Morse
Call log is missing
When I am in my user account I can view my call log just fine, however, when I go into the Admin Portal the call log is now missing when ...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of Raquel Beeson
Do the company hours override the user hours set?
I am wondering if the Company hours we have set  (i.e. 7:30 AM-6 PM EST) Override the User hours? For example, we have a we have someon...
  • 1 me too
  • 2 replies
  • Question
Photo of Chris Duquette
Caller ID for secondary numbers?
i have a customer who has multiple offices under their RC account. I have advanced call rules set to send the 2nd,3rd,4th office main num...
  • 1 me too
  • 2 replies
  • Question
Photo of Richard Callaway
Contacts: share my Personal Contacts with all users
We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow ...
  • 122 me toos
  • 41 replies
  • Idea
  • Under Consideration
Photo of Raquel Beeson
Active Call Log, View & Pick Up Incoming Calls View
It would be great if we could do the following: Have a HUD-like view for all incoming calls. This would include a list of incoming #, Na...
  • 1 me too
  • 0 replies
  • Idea
Photo of DanielB
Customized Company and User Hours
It would be nice if we can have the feature wherein, we can customized the Company hours. Instead of having 15 minutes increment only. We...
  • 3 me toos
  • 4 replies
  • Idea
Photo of alex d
Speed Dial: Company wide directory for Speed Dial
Our company has several dozen contacts that everyone in the office uses. We don't want to have to WASTE TIME programing each phone with ...
  • 46 me toos
  • 22 replies
  • Idea
  • Under Consideration
Photo of telly, Eh?
SOLVED! Custom Speed Dial, User Settings for Yealink Phones
I hope others will find this post helpful as well. I want to enable my users to program the softkeys or custom settings on their Yealink...
  • 4 me toos
  • 2 replies
  • Idea
Photo of TJ Murray
Contacts: Adding Non RingCentral Users to Company Contacts
How to do I save new contacts as "Company" contacts? Currently all new contacts I create are stored as "Personal" contacts. Is there a ...
  • 126 me toos
  • 52 replies
  • Idea
  • Planned
Photo of Matthew Austria
Change Auditing/Logging
I'd like to request an audit/logging feature that will record who made what changes at what time. We have a couple admins and they do hap...
  • 75 me toos
  • 31 replies
  • Idea
  • Planned