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Photo of SHAH
Salesforce RingCentral Task Latency
Lags experienced with RingCentral integrated Salesforce tasks have been identified, click this link, https://success.salesforce.com/issue...
  • 1 me too
  • 0 replies
  • Idea
Photo of Chris Duquette
need to install older version of soft phone
so i updated my softphone and now it cant open because the graphics card in my pc is too old i guess. how do i install an older version o...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Super Admin
Template: Copying Presence onto many Sidecars
Hi there, I just finished putting presence on one side car (for a PolyCom 410) for all the folks we need on it and it took quite a while....
  • 3 me toos
  • 3 replies
  • Question
  • Answered
Photo of Chris Duquette
Notification email removed?
I was checking / changing programming for a customer and i realized there is no longer a place to put the email where the voicemails shou...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Chris Duquette
Ringcentral phone and Ringcentral (glip) call handling
i have my extension set to ring my mobile app along with my deskphone. my app will ring, i will try to answer on my cell phone sometimes ...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of alex d
Speed Dial: Company wide directory for Speed Dial
Our company has several dozen contacts that everyone in the office uses. We don't want to have to WASTE TIME programing each phone with ...
  • 50 me toos
  • 23 replies
  • Idea
  • Under Consideration
Photo of Robert Stoeber
Google Chrome Extension: not working for me
I was excited to see the announcement about the new Chrome extension that integrates RingCentral directly into Google For Work. More info...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Matthew Park
Replace the RC logo on email delivery notices (e.g. VMs, Fax) with our own branded logo.
Allow admins to replace the RC logo on email delivery notices (e.g. VMs, Fax) with our own branding
  • 1 me too
  • 0 replies
  • Idea
Photo of Brandon Fox
Ability to upload CSV file to update user information such as email address
Ability to update user profile email. Ability to upload CSV file to update user information such as email address
  • 3 me toos
  • 2 replies
  • Idea
Photo of josh Brajtman
SMS: Add feature to monitor text messaging.
Such as number of texts send/received, and time to respond, etc. Our business communicates with a large number of clients on a daily bas...
  • 30 me toos
  • 10 replies
  • Idea
Photo of Carlin
Call monitoring/ department/ user group connection
We are struggling with getting our user's the correct access with all the manual processes around call monitoring, departments, and user ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Richard Callaway
Contacts: share my Personal Contacts with all users
We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow ...
  • 149 me toos
  • 49 replies
  • Idea
  • Under Consideration
Photo of Matt Dillman
Isolate Calls from a Single Queue
Struggling with this.  Our Compliance team has a hotline that they answer from 7 to 7 Monday through Friday.  Outside of this, calls need...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Renee Bugbee
Need to Print/Export to CSV all settings
Need to be able to export a list of all settings - for both users and templates. Having to click through each one to verify settings is F...
  • 3 me toos
  • 1 reply
  • Idea
Photo of Kim Cruson
Answering the phone
Currently, the caller encounters an automated answering program. We would rather answer the phone live. Is that possible? Also, the phone...
  • 1 me too
  • 6 replies
  • Question
  • Acknowledged