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Audit Trail

Conversations

Recent Conversations
Photo of Desk Phone
Blocked Calls
Blocked Call Warning. I always block calls from solicitors and junk faxes. Today, with a keyboard or mouse error, I blocked the number "1...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Gordon Hu
Audit Trail - Track IVR Changes
Account Type: Canada Related Case Number: 07933713 We noticed that one of our IVR was modified but without being logged in the Audit Tra...
  • 1 me too
  • 1 reply
  • Idea
Photo of Weber
Audit Trail & RingCentral Phone
We use a US based Office Standard account with 82 digital lines.  We have a few customer service Call Queues serving each of our division...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Mahamana
Feature that can track changes on Audit Trail | automatic recording turned on/off
Account type - RC USA brief description of the business  - We are SAAS platform and have integration with Google/Facebook, Yelp etc .Over...
  • 2 me toos
  • 1 reply
  • Idea
  • Planned
Photo of COBINE
purge
Purge?  Why is the purge button so easily accessible and why does it DELETE EVERYTHING even when only one call record was selected?  The ...
  • 9 me toos
  • 4 replies
  • Idea
  • Planned
Photo of Justine Davis
AUDIT TRAILS/COMPLETE CALL HISTORY
Better Audit Trails - I called today to see if there were any audits available for when a call is listened to, and/or deleted?   The call...
  • 1 me too
  • 0 replies
  • Idea
Photo of Lee
Adding Caller ID to the User List download or call logs
Can the Caller ID that the extension is using be added to the downloadable user list. I'm not sure where else this could be seen. I would...
  • 1 me too
  • 1 reply
  • Idea
Photo of SERVICES
Audit Trail Feature
Account type: USA brief description of the business A high level description of the product or feature being requested: Audit trail that ...
  • 2 me toos
  • 1 reply
  • Idea
  • Planned