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Billing

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Photo of Matt Dillman
Cost Center Codes in User Details
Would like to see Cost Center Codes of extensions added to the User Details section.  For instance, our company has over 60 Cost Center C...
  • 5 me toos
  • 1 reply
  • Idea
Photo of Department
Remove charges for mobile users
It seems that clients are now being charged to add mobile users. That is to add additional extensions that can receive phone calls. This ...
  • 4 me toos
  • 3 replies
  • Idea
Photo of Matt Ready
Toll Free Minutes Tracker
I would like to see a feature where we can track our minutes usage. I am namely interested in tracking our toll-free minutes usage. This ...
  • 10 me toos
  • 4 replies
  • Idea
Photo of Christopher Howard
Difficulties with Credit Card Billing Method
I am a Ring Central Partner, which sells primarily RC US Standard Office plan, usually between 1 and 4 lines. I very frequently run into ...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Jason Bye
Billing: send billing statements to someone other than Super Admin
1. Account Type: US 2. Brief Description of the business:  install state-of-the-art home theater systems as well as audio and video syste...
  • 17 me toos
  • 13 replies
  • Idea
Photo of Chris Chan
Disable auto purchase
How do you disable auto-purchase? We never want people to be able to make 411 or international calls (or other tolled calls) from our ph...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of HILLINGER
Federal Universal Service Fund
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of MULLETT
Billing : See minutes history
Please add an option to see the minutes history, for example I would like to know how many minutes I used for last month. On the Admin po...
  • 3 me toos
  • 0 replies
  • Idea
Photo of Angela Y.
Apr. 5 Customer Webinar: Tips for delivering a superior customer experience with RingCentral integrations
Maximizing Value Webinar   Learn how integrating RingCentral with your other technology can enable you in providing superior customer ex...
  • 1 me too
  • 0 replies
  • Announcement
Photo of NIEDFELDT
Opened a virutal number and see when it was due to be billed again and schedule to close in bulk or select to close in bulk.
Opened a virutal number and see when it was due to be billed again and schedule to close in bulk or select to close in bulk. Also it w...
  • 1 me too
  • 0 replies
  • Idea
Photo of alfm
Extra contractual call cost cap
Situation Whilst we have UK minutes included in our RC contract any calls to international numbers are chargeable. The rate being determ...
  • alfm, 5 months ago

  • 3 me toos
  • 0 replies
  • Idea
Photo of Pat Lewis
Do mobile users get charged for queue calls?
Can you confirm if calls to an extension, that does not have a direct line and uses an outside cell number (mobile user), count as billab...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Cornelius Hudson
Billing: Tax Exemptions
Developing a way to remove the tax computation from tax exempt entities to alleviate calling every month to refund taxes.
  • 6 me toos
  • 4 replies
  • Idea
Photo of Mike Crawford
Future of the old "RingCentral Plus" Plan
A company that was trying to sell me a phone system said the RingCentral plan that I'm on is old and that it will be unavailable soon. I ...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Chris Duquette
Change notifications sent
I have a customer who recently sold her company but the users that were admin's on the account have access to the account. Turns out afte...
  • 2 me toos
  • 3 replies
  • Idea