Ps call quality large

Call Quality

Conversations

Recent Conversations
Conversations 1 - 15 of 108
Photo of alma
How to track spam calls How to get statistics on how many calls we are getting from Spammers
For the past 3 months, We got  1333 missed calls which is about 45 % of total inbound calls ...  For me as a business owner very importan...
  • 1 me too
  • 5 replies
  • Question
Photo of STANLEY
Softphone and Levono
I have a Levono Carbon and I'm trying to use my softphone. I just read somewhere that the two are not really not compatible. Is this ...
  • 1 me too
  • 1 reply
  • Question
Photo of Bryan Johnson
Recommendation for Meraki model of Router to use in 15 person office setup
Looks like a few folks have recommended the Meraki router as a solid solution for QOS for small offices. Can someone point us to a specif...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Sam Jaeckel
Best Netgear Router?
Based on the recommended routers located here https://www.ringcentral.com/support/qos-router.html the netgear 6700 is the only recommende...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Libeth Sanchez
Call Disconnected: Rep or customer feature
When monitoring calls for quality assurance we are unable to determine if the customer disconnected the call or if the representative dis...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Brian Carter
Video metrics
There is extensive data available in the portal for audio quality, but it would be nice to have reports showing details regarding video q...
  • 1 me too
  • 0 replies
  • Idea
Photo of tcm692
recording calls forwarded to a landline?
We are contemplating forwarding a number to a landline to eliminate the possibility of a phone outage due to an internet or power outage ...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of WILMINGTON NC Taxi
whisper announcement
i would really like to see something like a whisper/announcement or something to just announce to the operator that they have a business ...
  • 1 me too
  • 2 replies
  • Idea
Photo of Software Support
Audio issues after putting someone on hold
This is an intermittent problem: After coming back on the line after having put someone on hold, the caller can hear me just fine, but I ...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Bryan G
Cisco SPA303 phones dropping registration after migrating from Office@Hand to Ringcentral
Hi community, I'm hoping I can get somewhere here as I've been unable to work through this with tier 1 & 2 support. My company migrated f...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of MIS Equipment Parts
call forwarding agents and call tracking
one of the company that i am looking to make it one stop for any customer who would like to have a service of junk removal in the united ...
  • 1 me too
  • 2 replies
  • Idea
Photo of Mike
Separate Call Volume Control Needed
Account: U.S., Sales/customer service office. I'm on a computer using Windows 10 Pro using the RingCental Desktop app.  There needs to be...
  • 1 me too
  • 2 replies
  • Idea
Photo of Daniel Bryan
Make Default Voicemail to Wav instead of MP3
To help our Product Team understand your request and assure it gets more consideration, please include the following details in your requ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Kathleen Jerrick
During a conference call we are hearing 2 beeps every 4 seconds, anyone know why this is happening?
Conference call beeping
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of Don Blanding
Europe connection issues
This is our 4th trip to Europe in as many years. I have RingCentral desktop app and the app on my Android phone from the US.  The past 3 ...
  • 1 me too
  • 3 replies
  • Question