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Call Quality

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Photo of Gaurav Jain
Billing issue
Dear,Ring CentralThis is in reference to the advance rental paid from 27/10/2018 To 31/10/2018.I was surprised to find that you have char...
  • 1 me too
  • 1 reply
  • Question
Photo of Angela Y.
San Francisco Bay Area Customers: Participate in a live feedback session
We need YOUR input on our latest ideas so we can provide you the best experience. Currently looking for RingCentral customers in the San...
  • 1 me too
  • 1 reply
  • Announcement
Photo of dfeuerst
Continuously Increasing Storage / Memory Consumption On IOS Devices
I'm not sure which recent release triggered this behavior, but it is very annoying.  This didn't occur before July of 2018 (give or take ...
  • 2 me toos
  • 1 reply
  • Question
Photo of Libeth Sanchez
Track Do Not Disturb/Busy on the soft phone
We started moving into using the soft phone instead of the desk phone, but we would like to track the amount of time the representative i...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Sylvester Leach
Softphone needs to work with bluetooth
I use a android phone and a windows computer. I ordered a blue-parrot S450-XT headset for its ability to cancel out background noise very...
  • 3 me toos
  • 1 reply
  • Idea
Photo of David Prior
Configure Jitter buffer Ringcentral app
I would like to be able to configure the jitter buffer in the Desktop App. This does not appear to be a setting that is configurable. I ...
  • 1 me too
  • 2 replies
  • Idea
Photo of Robert Stoeber
Quality of Service for Ubiquiti EdgeRouter devices
Does anyone have a configuration file they can post for the proper QoS settings on a Ubiquiti EdgeRouter? I personally have the EdgeRoute...
  • 1 me too
  • 1 reply
  • Question
Photo of Chris Duquette
Calls made without dialing?
Recently, our company has been getting texts back from someone saying "stop calling" meanwhile we have not called the number that texts u...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Bryan Johnson
Recommendation for Meraki model of Router to use in 15 person office setup
Looks like a few folks have recommended the Meraki router as a solid solution for QOS for small offices. Can someone point us to a specif...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Hue Tang
ringcentral with plantronics savi 7xx headset
i use a plantronics savi 7xx headset with my ringcentral account. this headset allows me to simultaneously connect both my desk phone and...
  • 5 me toos
  • 10 replies
  • Question
  • In Progress
Photo of Sherri Rodriguez
Using RC Phone app, Windows 10 Pro with full button function on a Jabra wireless headset?
The Jabra website says it has several model options with direct connection compatibility with Ring Central. Can anyone confirm they are ...
  • 2 me toos
  • 1 reply
  • Question
  • Acknowledged
Photo of Angela Y.
Announcing ConnectCentral 2018, Nov 12-14, San Francisco
 By Neha Mirchandani The Importance of Uniting in a Disconnected Digital Age The great contradiction of the digital age is that, despi...
  • 2 me toos
  • 1 reply
  • Announcement
Photo of FuneralDIR
Sometimes calls do not show up on QOS report.
Calls are not showing on some of the Analytics reports like QOS
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Scott Walker
Echo using Polycom VVX311 and Plantronics SupraPlus HW251N headsets
We are getting complaints from users and callers that they hear an echo.  It appears to be headset related.  We are using the Polycom VVX...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of Erica
Ring Central Audio Issues
One of my reps is having audio issues during phone calls. The audio will drop however the phone call is still connected. We are based in ...
  • 1 me too
  • 2 replies
  • Question