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Canada RingCentral Support

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Conversations 1 - 15 of 32
Photo of Rick Watts
Sorry, we don't recognize your email address.
My team has been using the free version of Glip for over a year. We find it very useful and have a significant number of projects in it. ...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of Isabelle Mercier
Desktop App: Set the desktop app's language to different language like "French" permanently.
I am from Québec, Canada, where most people are french. I have a canadian number and I have to change my language to french on every sess...
  • 4 me toos
  • 4 replies
  • Idea
  • Implemented
Photo of Trevor Burns
Feature Request: Drag and Drop Presence
It would be nice to have the ability to be able to change the Presence settings through a drag and drop option. Why this would be nice is...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Trevor Burns
Incoming Call Direction ID (with Photo)
Ability to visually see who the call is directed for (direct and groups). For example, our company is managing our own personal phones an...
  • 3 me toos
  • 2 replies
  • Idea
Photo of Chris Chan
Disable auto purchase
How do you disable auto-purchase? We never want people to be able to make 411 or international calls (or other tolled calls) from our ph...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of shadi
Call Start Time
Hi - We currently have RingCentral and Salesforce integration version 5.10. Wondering if there is a Call Start Time field that is used th...
  • 1 me too
  • 1 reply
  • Idea
Photo of Alilrc
RingCentral Office Standard integration with Dropbox
RingCentral Office Standard edition for Canada clearly states that Dropbox integration is included. RingCentral for Dropbox integration G...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Peter Potvin
Traditional fax setup with ATA device
Hello, Before I purchase a RingCentral Office plan, is it possible to set up a traditional fax machine with its own number using a Cis...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of CanadaRick
busy signals for nearly all outbound calls
We are located in Canada and since yesterday cannot seem to reach any local numbers at all using either deskphones, mobile app, or softph...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of Craig Chou
Ring delay on smartphone
Our user reported that when calls that come from a particular party from long distance (area code 514 calling us 604) always go to voicem...
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of Angela Y.
Apr. 5 Customer Webinar: Tips for delivering a superior customer experience with RingCentral integrations
Maximizing Value Webinar   Learn how integrating RingCentral with your other technology can enable you in providing superior customer ex...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Craig Chou
Calls automatically become To Do / Tasks in Outlook
We've found that for some users, calls have been automatically created as To Do / Tasks in Microsoft Outlook. We can't seem to find a set...
  • 2 me toos
  • 3 replies
  • Question
  • Acknowledged
Photo of Craig Chou
Provisioning unsupported SIP phone from Fortinet
Hi, we're in Canada and I'm trying to provision our existing SIP phone from Fortinet (model FON-460i). What I have done so far: 1) I've s...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of ALEX REDFORD
RingCentral for Desktop, outgoing voicepackets are not being marked for QoS
The desktop software available in Canada for Telus Business Connect, has not been adding DSCP markings for QoS since we started using it ...
  • 3 me toos
  • 3 replies
  • Idea
Photo of Angela Y.
NEW: ConnectCentral 2017 content is now available here in the community
Announcing the new RingCentral Community ConnectCentral 2017 category. Your centralized place to view content from this year’s RingCentr...
  • 1 me too
  • 0 replies
  • Article