Community Feedback
Hi Everyone! Big changes are coming :) We've outgrown the current platform and are moving to a new Community Platform this year! So wh...
Conversations
Recent Conversations
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"All circuits are busy" or busy signal incoming calls
We are having an issue where callers are report hearing "all circuits are busy" or receiving a busy signal when calling our lines. I pers...
received international calls
hey , i have CA us numbers and i travel outside the state , i notes that i can call from the app but i cant received international calls ...
Daylight Savings Time Conversion
Hi RC, We are located in Canada with RC users in BC, QC, ON and AB. Our retail offices operate on a fixed schedule year-round, say 9AM t...
Alert Sound when a Call is waiting and all Agents are on another call or Unavailable
https://ringcentral.incontact.com Need a way to configure an alert sound when a call is waiting and all agents are on another call or una...
I dont understand how to set it up so my mobile phone rings when someone calls my ringcentral local number ??
I just set up a ring central account. I am doing the 7 day trial, and am just setting things up. I bought a local number, and want it to ...
RingCentral Integration with Salesforce's Stand Alone Dialer within the Browser
Case # 08367328RingCentral Integration with Salesforce's Stand Alone Dialer within the BrowserHaving this feature will Address concern wi...
Public Roadmap for Feature Development
When contacting support channels we are told "there's nothing I can do" by the support reps when raising issues of missing (yet necessary...
Canadian Data Centre
It would be fantastic if RC could open a Canadian data centre! We have a number of municipal government customers who are unable to migr...
Calling credit report
Account type - CanadaDetailed description of problem:Is there a way to track the calling credit consumption ? I have around 800$ a month...
RingCentral for Desktop, outgoing voicepackets are not being marked for QoS
The desktop software available in Canada for Telus Business Connect, has not been adding DSCP markings for QoS since we started using it ...
Feature Request: Drag and Drop Presence
It would be nice to have the ability to be able to change the Presence settings through a drag and drop option. Why this would be nice is...
Canadian English
Is there a plan to add Canadian English option? For example, the directory is pronouncing z as "zee" and not "zed"?
Add a response noise to your chat window so when a customer service rep writes back you will know while multi tasking when getting support.
U.S. Lucent Pools is a pool company. Feature Request - Add a message response noise to your chat window so when a customer service rep ...
Having the error at its start up "E911 service is Limited" and later an icon on top right appears saying you can not make or receive call ?
Having the error at its start up "E911 service is Limited" and later an icon on top right appears saying you can not make or recieve call ?
Canada RingCentral Users Features vary based on plan type. To search for topics related specifically to Canadian plans, please just include the word "Canada" at the beginning of your search, followed by your question.
