What outgoing caller id shows while porting numbers?
We are using the RingCentral Standard Canadian. I'm about to start the porting process for our direct dial numbers and our main company n...
Conversations
Recent Conversations
Conversations 1 - 15 of 67
Get Internal error. Please, contact customer support when logging into portal
i have one user that when connecting to the RC portal he get the following errorInternal error. Please, contact customer support.we have ...
Animated globe on Support site is unnecessary
The animated globe graphic beneath "How can we help?" at the top of the Support page on your website distresses my elderly PC. Could it g...
Support Portal Improvements
1) Canada.2) IT Company.3) Here:1. Mechanism to add a member to CC when you're creating a support ticket.2. All converstaions via Support...
Inbound call display, call log
There was a post about this from a Canadian customer back in 2018, but I am not sure if it was resolved. We have reached out to support,...
Open ports on firewall
Hi all, My first post and a new client - we are trying to get about 25 staff on ringcentral asap but some staff are having issues callin...
Customer Support/Live Chat Feedback a MUST
RingCentral, how can you tell if you're giving good customer service if you don't allow your customers to give feedback? You might be sur...
INFINITE CALL RECORDINGS
CANADAHi, we are the 14th February 2020 and actually I have a customer that try to come back on us for a stupid reason and we need the No...
Having the error at its start up "E911 service is Limited" and later an icon on top right appears saying you can not make or receive call ?
Having the error at its start up "E911 service is Limited" and later an icon on top right appears saying you can not make or recieve call ?
Hello.. When someone calls my main number a computer voice that can't say my company name answers... How do I change this to my voice or?
Hello.. When someone calls my main number a computer voice that can't say my company name answers... How do I change this to my voice or?
Missing Call Log Fields in Zapier Sample Data
1. Account type: Canadian 2: Description of business: Real estate service provider 3: Trying to accomplish a simple task. Log call data i...
RingCentral for Desktop, outgoing voicepackets are not being marked for QoS
The desktop software available in Canada for Telus Business Connect, has not been adding DSCP markings for QoS since we started using it ...
Disable auto purchase
How do you disable auto-purchase? We never want people to be able to make 411 or international calls (or other tolled calls) from our ph...
RC Meetings not compatible with Mac OS Catalina (beta)
Hi - I am using Mac OS Catalina beta and am unable to use RingCentral meetings. I can open RC meetings and start a meeting but then I g...
Allow Custom Outbound ID's in Canada
Somehow, you dont allow Custom Outbound ID's in Canada.This is an important feature for any company nowdays so it'd be great if you got t...
Canada RingCentral Users Features vary based on plan type. To search for topics related specifically to Canadian plans, please just include the word "Canada" at the beginning of your search, followed by your question.
