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Photo of Chris Roberson
Call Recording Announcement for External Callers Only
Due to the nature of my organization, we are required to announce to all incoming callers that their calls are being recorded. However, w...
  • 15 me toos
  • 3 replies
  • Idea
Photo of Talanton_Insurance
Feature Request: Glip / RingCentral App - Align Outbound Caller ID to Match RC Phone & Desktop Configuration
Account Type: RingCentral USA Business: Insurance Agency High Level Description: Glip Oubtound Caller ID on Texts to Match RingCentra...
  • 4 me toos
  • 4 replies
  • Idea
Photo of Tom Klimek
Call Queue: requesting Call Waiting for queue members
Hello, I'd like my users to be able to answer multiple incoming calls to a main number call group even if they are currently connected on...
  • 76 me toos
  • 28 replies
  • Idea
  • Under Consideration
Photo of Lisa Friedman
Change Columns in Personal Contacts
We are a US account using RingCentral for our newly established sales office.  We currently have 4 primary users.  I'd like to see flexib...
  • 5 me toos
  • 2 replies
  • Idea
Photo of Heisley
SMS: Group Message
I am currently using send hub of which allows me to crate a group of contacts an label it for example ( Text Group 1). This is a group te...
  • 96 me toos
  • 48 replies
  • Idea
Photo of Kim
Admin: When Downloading the master copy of users, the user's address pulls the shipping address and not the E911 address.
When downloading the master copy of users in the Admin Portal, the user's address pulls the company's shipping address and not the indivi...
  • 8 me toos
  • 4 replies
  • Idea
Photo of Clay
Global Setting for Music On Hold
Maybe I'm missing it, but I can't find any way to make a global change to our music on hold.  We're a music production company, and we wa...
  • 8 me toos
  • 5 replies
  • Question
  • Answered
Photo of Matt Gibson
Fax via e-mail: Custom Cover Pages
We predominantly send faxes via the e-mail option with RingCentral, however it would be preferable to be able to use the form cover lette...
  • 35 me toos
  • 18 replies
  • Idea
Photo of FionaA
password aging
Add a feature to RingCentral Admin console to enforce password complexity and aging. Allows account administrators to set password comple...
  • 8 me toos
  • 2 replies
  • Idea
Photo of RWhite
Conference Calling: Customize conference line number
It would make a huge difference for our company if RingCentral allowed its users to customize the number that we use to access the confer...
  • 14 me toos
  • 8 replies
  • Idea
Photo of dave
User Settings: customize email notification
We have configured Ring Central to send an email notification when a voice message is left.  However we would like to configure the subje...
  • 17 me toos
  • 11 replies
  • Idea
Photo of Marc Reavis
Conference Calling: Admin to change host code/participant code for security reasons
I'd like to add my voice to the chorus of those asking for the ability to change conference bridge numbers and host codes, for security r...
  • 49 me toos
  • 16 replies
  • Idea
Photo of Rick Cruz
Template: Set Outbound Caller ID to be the User's Direct Dial Number
In an effort to reduce the call volume hitting our receptionist desks, we are encouraging our users to begin publishing their DID numbers...
  • 45 me toos
  • 33 replies
  • Idea
Photo of alfm
Ability to hide user accounts from 'Company Directory'
Problem Like most Ring Central customers our implementation is a complex mix of 'User Accounts' and 'Groups' - all of which show in the ...
  • 33 me toos
  • 11 replies
  • Idea
  • Planned
Photo of Desk Phone
Blocked Calls
Blocked Call Warning. I always block calls from solicitors and junk faxes. Today, with a keyboard or mouse error, I blocked the number "1...
  • 2 me toos
  • 1 reply
  • Idea