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We have 4 phone lines in our office through RC and keep receiving texts from "Short Code" spam phone numbers. If we reply to "STOP" or un...
CNAM during porting. Why to use Super Admin name?
After request for porting for some numbers initiated, RingCentral using Super Admin's Name as a CNAM for these numbers. That affect all c...
Synchronize contacts on all extensions
Synchronize all contact to all extensions once a certain extension adds a contact Also ability to add contacts on the Company Contacts
Feature Request: Glip / RingCentral App - Align Outbound Caller ID to Match RC Phone & Desktop Configuration
Account Type: RingCentral USA
Business: Insurance Agency
High Level Description: Glip Oubtound Caller ID on Texts to Match RingCentra...
Add a notification for completed call transfers
Add "beep" feature when completed transfer for internal extension to hear in order to be aware that call has been connected to the caller...
Voicemail Drop
Voicemail Drop (also known as voicemail automation) is a type of inside technology that is designed to accelerate the process of leaving ...
Implement email to RC SMS functionality
All major cell carriers support an email address scheme in which anybody can send a message to <phonenumber>@carrier.com, and the text in...
Ability to hide user accounts from 'Company Directory'
Problem Like most Ring Central customers our implementation is a complex mix of 'User Accounts' and 'Groups' - all of which show in the ...
SMS: Group Message
I am currently using send hub of which allows me to crate a group of contacts an label it for example ( Text Group 1). This is a group te...
Template: Set Outbound Caller ID to be the User's Direct Dial Number
In an effort to reduce the call volume hitting our receptionist desks, we are encouraging our users to begin publishing their DID numbers...
RingCentral Meetings: Static URL/Bridge
Account type (U.S., Canada, UK, AT&T, Telus, BT) - US Professional
A brief description of the business - Software
A high level des...
Fax Recipient: Distributing a fax to multiple extensions.
We are in financial services, so attaching the fax to emails won't work for security compliance. Is there a way to distribute incoming fa...
Fax via e-mail: Custom Cover Pages
We predominantly send faxes via the e-mail option with RingCentral, however it would be preferable to be able to use the form cover lette...
Caller ID when calling other RingCentral accounts
US Account Currently when we get calls from other RingCentral accounts or we call other RingCentral accounts, the caller ID (for at leas...
Cannot Assign Outgoing Fax Number
I posted about this onece but that conversation was taken private. I am posting again in the hope that it will be fixed. As it stands, I ...