received international calls
hey , i have CA us numbers and i travel outside the state , i notes that i can call from the app but i cant received international calls ...
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Login option using RC Credentials for selected users when SSO is enabled
We have enabled SSO for the login credentials of our users but we have selected extensions that are only used for conference and does not...
How do I UNSUBSCRIBE or STOP "short code" spam messages through Ring Central?
We have 4 phone lines in our office through RC and keep receiving texts from "Short Code" spam phone numbers. If we reply to "STOP" or un...
Ability to hide user accounts from 'Company Directory'
Problem Like most Ring Central customers our implementation is a complex mix of 'User Accounts' and 'Groups' - all of which show in the ...
Call Park Reminder
We are a US-based technology company that recommends and manages RingCentral setup and implementation for our clients. We would like to h...
Template: Set Outbound Caller ID to be the User's Direct Dial Number
In an effort to reduce the call volume hitting our receptionist desks, we are encouraging our users to begin publishing their DID numbers...
Feature to take away ability to turn off "Accept Call Queue Calls"
Can we get a feature that turns off the end user's ability to turn off call queue calls from their softphone app? I have a few employees ...
SMS: Group Message
I am currently using send hub of which allows me to crate a group of contacts an label it for example ( Text Group 1). This is a group te...
Short code to access voicemail
There should be a short code to access voicemail from another device. Currently if a user is away from their physical device, they have t...
Does anyone know if it is possible to disable the incoming call notification while on a call?
Does anyone know if it is possible to disable the incoming call notification while on a call? We are trying to use the soft phone as a s...
User Settings: internal calls to go through regardless of the business hours.
It would be nice to have a way where the phone system understands that the call was made from an internal phone and can go through regard...
Robo Calls - Registering as Missed Calls
Robo Calls - They reach our IVR system (Interative Voice Recognition) and they disconnect after just one ring. Regardless of whether we ...
How do I delete multiple repetitive contacts from my contacts list? Without doing them one at a time?
How do I delete multiple repetitive contacts from my contacts list? Without doing them one at a time and without having to start at the b...
Caller ID (CNAM): Allow for more than 1 CNAM per account
Currently, Ring Central only allows for 1 outbound caller ID to display to external phones. Allowing for multiple or Departmental Outbou...
Contacts: Sync Desktop App to Mobile App
contacts on my soft phone app on desktop does not match my contact on soft app on mobile phone. Need to have these to be the same. is the...
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