Hold Music: Allow multiple audio files for hold music, played at random.
If you'd like to request this feature please select the LIKE button on the upper right corner. We just migrated a client over to Ring ...
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Admin: International Call tab - disable all
When I enable International dialling, all destination are enabled. I Need to disable all but a few countries where we have offices. I don...
To be able to edit automated voice from call queue
On the greeting, there is an option provided to press 2 for Spanish, and call is going to the call queue, all the greetings and interrupt...
Caller ID: How to see the incoming Caller ID Name (U.S. and Canada)
I have a premium office plan, and was told that Caller ID would work on our phones (in Toronto, Canada).
option for "call screening" to require a spoken name announcement by the caller BEFORE connecting.
Due to an increase in spoof "nobody there" calls into our 800 number always from a different number, What I want from RingCentral is to h...
Admin: Hide Certain Numbers from Users on the Company Contact List
Non-Profit Government Organization - we need to Hide Advanced Call Routing Numbers from the Company Contact List
purge
Purge? Why is the purge button so easily accessible and why does it DELETE EVERYTHING even when only one call record was selected? The ...
Admin: "Reset user information" button for extensions
1. US account 2. We are a SaaS business specializing in HR solutions for the public-sector. We experience a fair amount of employee t...
Call queue: Send Group Voicemail to multiple Extensions
Being limited to sending Group Voicemails to an email only, should be updated to allow for sending Group Voicemails to Multiple extension...
Disable fax to main number
Our main number (tollfree) shows as 'Voice and Fax' and there is no option to make it voice only. About 90% of our missed calls are faile...
controlling voice prompt duration
Can we have a feature that we can control the duration of voice prompt to make it faster? It would be great if we can do that to avoid Ro...
Template: Copying Presence onto many Sidecars
Hi there, I just finished putting presence on one side car (for a PolyCom 410) for all the folks we need on it and it took quite a while....
Speed Dial: Company wide directory for Speed Dial
Our company has several dozen contacts that everyone in the office uses.
We don't want to have to WASTE TIME programing each phone with ...
Replace the RC logo on email delivery notices (e.g. VMs, Fax) with our own branded logo.
Allow admins to replace the RC logo on email delivery notices (e.g. VMs, Fax) with our own branding
intercom via 1 button?
is there a way to intercom a user without having to hit the intercom key on my phone and then dial their extension number? a customer of ...
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