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Photo of Ian Romero
Hold Music: Allow multiple audio files for hold music, played at random.
If you'd like to request this feature please select the LIKE button on the upper right corner.  We just migrated a client over to Ring ...
  • 44 me toos
  • 13 replies
  • Idea
Photo of Bob Manifold
Admin: International Call tab - disable all
When I enable International dialling, all destination are enabled. I Need to disable all but a few countries where we have offices. I don...
  • 6 me toos
  • 3 replies
  • Idea
Photo of Robert Kay
To be able to edit automated voice from call queue
On the greeting, there is an option provided to press 2 for Spanish, and call is going to the call queue, all the greetings and interrupt...
  • 13 me toos
  • 2 replies
  • Idea
Photo of Kim
Caller ID: How to see the incoming Caller ID Name (U.S. and Canada)
I have a premium office plan, and was told that Caller ID would work on our phones (in Toronto, Canada).  
  • 4 me toos
  • 4 replies
  • Question
  • Answered
Photo of Brad
option for "call screening" to require a spoken name announcement by the caller BEFORE connecting.
Due to an increase in spoof "nobody there" calls into our 800 number always from a different number, What I want from RingCentral is to h...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Doug Casey
Admin: Hide Certain Numbers from Users on the Company Contact List
Non-Profit Government Organization - we need to Hide Advanced Call Routing Numbers from the Company Contact List
  • 29 me toos
  • 14 replies
  • Idea
  • Implemented
Photo of COBINE
purge
Purge?  Why is the purge button so easily accessible and why does it DELETE EVERYTHING even when only one call record was selected?  The ...
  • 9 me toos
  • 4 replies
  • Idea
  • Planned
Photo of Garrett Barnwell
Admin: "Reset user information" button for extensions
1.  US account 2.  We are a SaaS business specializing in HR solutions for the public-sector.  We experience a fair amount of employee t...
  • 14 me toos
  • 6 replies
  • Idea
Photo of Richard
Call queue: Send Group Voicemail to multiple Extensions
Being limited to sending Group Voicemails to an email only, should be updated to allow for sending Group Voicemails to Multiple extension...
  • 42 me toos
  • 31 replies
  • Idea
Photo of Jay
Disable fax to main number
Our main number (tollfree) shows as 'Voice and Fax' and there is no option to make it voice only. About 90% of our missed calls are faile...
  • 12 me toos
  • 2 replies
  • Idea
Photo of Dave Melbardis
controlling voice prompt duration
Can we have a feature that we can control the duration of voice prompt to make it faster? It would be great if we can do that to avoid Ro...
  • 1 me too
  • 0 replies
  • Idea
Photo of Super Admin
Template: Copying Presence onto many Sidecars
Hi there, I just finished putting presence on one side car (for a PolyCom 410) for all the folks we need on it and it took quite a while....
  • 3 me toos
  • 3 replies
  • Question
  • Answered
Photo of alex d
Speed Dial: Company wide directory for Speed Dial
Our company has several dozen contacts that everyone in the office uses. We don't want to have to WASTE TIME programing each phone with ...
  • 51 me toos
  • 23 replies
  • Idea
  • Under Consideration
Photo of Matthew Park
Replace the RC logo on email delivery notices (e.g. VMs, Fax) with our own branded logo.
Allow admins to replace the RC logo on email delivery notices (e.g. VMs, Fax) with our own branding
  • 3 me toos
  • 0 replies
  • Idea
Photo of Chris Duquette
intercom via 1 button?
is there a way to intercom a user without having to hit the intercom key on my phone and then dial their extension number? a customer of ...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged