Change Auditing/Logging
I'd like to request an audit/logging feature that will record who made what changes at what time. We have a couple admins and they do hap...
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Caller ID (CNAM): Allow for more than 1 CNAM per account
Currently, Ring Central only allows for 1 outbound caller ID to display to external phones. Allowing for multiple or Departmental Outbou...
RingCentral Meetings: Static URL/Bridge
Account type (U.S., Canada, UK, AT&T, Telus, BT) - US Professional
A brief description of the business - Software
A high level des...
Require Email Address in Order to Join a RingCental Meeting/Webinar
Too add to this conversation, it would great to enable a requirement for some meetings to require attendees to enter their email address ...
Is it possible to adjust on the fly where to route specific incoming caller ID’s
We have a list of several hundred numbers from which our
clients call from (i.e. their caller ID). We want to provide the RingCentral
s...
Template: Set Outbound Caller ID to be the User's Direct Dial Number
In an effort to reduce the call volume hitting our receptionist desks, we are encouraging our users to begin publishing their DID numbers...
Disable fax to main number
Our main number (tollfree) shows as 'Voice and Fax' and there is no option to make it voice only. About 90% of our missed calls are faile...
Change main IVR voice for dial by name directory to include pound because the wait time is slow.
We have people often hang up after dialing the name of the person they are trying to reach due to the long wait time after using the dial...
After Hours Call Routing - IVR & Groups
Our account was setup so that if a call comes in to our main line after our business hours, it will play a custom message that advises th...
Fax via e-mail: Custom Cover Pages
We predominantly send faxes via the e-mail option with RingCentral, however it would be preferable to be able to use the form cover lette...
Allow Internal-to-Internal Call Recording
Hello, For those account which have the 'Automatic Call Recording' feature available to them, if one person has been administratively se...
Add Carrier for SMS Notification
If you would like to see a specific carrier added to SMS Notifications please vote and comment. Below are the current carriers:
Allow call forwarding to mobile application.
Allow call forwarding to the mobile application. Who uses the desktop app as their main interface anyway???
How to remove or turn off the " please hold while I try to connect you" announcement.
Each time a person calls me directly they hear "please hold while I connect your call". I just want my phone to ring directly to me un...
Allow admins to login as a user
When reaching out to support to check into a user/setting issue, they have the ability to login as any user and see everything as the use...
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