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Photo of Kim
Update web case process
Change "submit case" button in the web portal to change it to say "continued". Right now, it takes us to another page for articles, and t...
  • 5 me toos
  • 2 replies
  • Idea
  • Implemented
Photo of Christopher Atkinson
Paging: How to preview/edit message before it is sent to a paging group?
We're a K-12 private school on the RingCentral Office 100 line plan, with several paging groups setup for Middle School classrooms, eleme...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Joe Tierney
Integrate: Support tickets communicated with Partner
This would be "opt-in" by the customer.  As a RingCentral Partner it would be great to know when our customers reach out to RC Support d...
  • 4 me toos
  • 3 replies
  • Idea
Photo of Barry Nussbaum
Disable the Bubble Tone when dialing out
We need a feature where we can disable the new ringtone before connecting during outbound call. Interesting/funny ring that recently occu...
  • 72 me toos
  • 78 replies
  • Idea
  • Implemented
Photo of Danno
Blocked Calls: Is there a limit to how many numbers can be blocked under Super Admin?
This is such a wonderful feature for a front end defense to Telemarketing auto dialer campaigns.  Is there a maximum number of entries fo...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Mark Hischier
Desktop App: How do I switch which ext is "authorized" to the softphone?
I've found a way to enable a new PC to call and receive calls using RC for Windows (softphone)from any available extension, not just the ...
  • 2 me toos
  • 1 reply
  • Question
  • Answered
Photo of Jonathan Goldszmidt
Admin: Disable call log view for all users
I have a perspective customer that is a government agency. They do not want call logs to be exposed to their users. It would be great if ...
  • 4 me toos
  • 1 reply
  • Idea
  • Implemented
Photo of Kelly Stemeye
Incoming Call Time limit
Is there any way for the time limit of 3 hours be extended or removed from my account? When I am on a call for exactly 3 hours (used to b...
  • 3 me toos
  • 3 replies
  • Question
  • Answered
Photo of Mike
Community: Why was my post removed?
The goal of the RingCentral Community is to create a healthy environment for support, the sharing of best practices, and engaging with ot...
  • 1 me too
  • 0 replies
  • Question
  • Answered
Photo of bfr
Contacts: admin to control for all users!
I realize that many people have posted about this but seriously: Why is there no central place to control contacts for all users?!?! Mak...
  • 7 me toos
  • 1 reply
  • Idea
Photo of Milo Sivley
Call Handling: how to Forward from Ext to Call Queue?
We have a main number with rc.  When clients call this number I want it to ring directly to our receptionist handset, but if she is busy/...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Mitch
Block Calls: How to block certain area codes from calling in?
We use Ring Central for an after hours service for our customers.  Customer calls our ring central number and is directed to my cell phon...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Holly
User Settings: how to have calls made to Operator forward to another extension if not answered?
I am the system operator. I need the calls made to "0" to rollover to another extension if I do not answer. Then if she doesn't answer, t...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Francine Schulke
Block Calls: How to block incoming calls from specific countries?
How can we block incoming calls from selected countries
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Adam Ullo
SSO: How do I enable single sign on to my account?
I always see the option to single sign on when entering my account. But I never can find in the admin panel how to add this feature.
  • 3 me toos
  • 1 reply
  • Question
  • Answered