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Photo of ADS Helpdesk
Manager receives notification (email or SMS) when there is a Hang Up status from an incoming call
After looking over our analytic reports, we are seeing where potential clients/incoming calls are hanging up after a period of time; befo...
  • 1 me too
  • 0 replies
  • Idea
Photo of Sabrina Cummings
Access multiple companies/accounts
Feature Request - US I work for multiple companies and was wondering if there was a way to switch between accounts with the app without l...
  • 6 me toos
  • 5 replies
  • Idea
Photo of Filipina
Canadian English
Is there a plan to add Canadian English option?  For example, the directory is pronouncing z as "zee" and not "zed"?
  • 1 me too
  • 1 reply
  • Idea
Photo of Will Hamilton
Disable the Park call feature
Our company does not need (or want) the call park feature. Can you please add a config setting to disable it for all users on the account?
  • 2 me toos
  • 5 replies
  • Idea
Photo of Elishia
Admin: Turn off notification when admin makes a change
Is it possible to turn off the user notification emails that are automatically sent out whenever the admin makes an adjustment to either ...
  • 7 me toos
  • 6 replies
  • Idea
Photo of Timothy Weir
Change extensions without closing and re-opening RingCentral desktop and mobile apps
Incoming calls to my company are directed to two groups: Business hours and Non-business hours.  Each group is assigned a unique extensio...
  • 1 me too
  • 1 reply
  • Idea
Photo of Mel
IVR answers with no rings first
We have been happy since we set up our IVR system, but do find it odd that when clients call us it doesn't ring first but goes right away...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of SOFTWARE
User Per Ring Group
Account type: US A brief description of the business A high level description of the product or feature being requested: user ext can be ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Richard Manuel
Option to Block Bulk number at once
Hi, It would be better if there is an option to Upload Bulk number for Blocked calls option, e.g .csv, .xlxs file. Instead of manually ty...
  • 2 me toos
  • 2 replies
  • Idea
Photo of Catering
RingCentral Fax printout to printer
We had to switch accounts recently and it has changed our settings. We used to receive a printout through one of our office printers (as ...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Richard Manuel
Call forwarding rule for Unassigned digital lines
Account type: U.S.A brief description of the business: Health Care servicesCustomer would like to know if they can have a feature wherein...
  • 1 me too
  • 1 reply
  • Idea
Photo of John Manwell
Add way for users to view departments
I'd like to see a way for users to filter the Company Contacts list by department. I see in the user web portal they can see the departme...
  • 3 me toos
  • 3 replies
  • Idea
Photo of Craig Carpenter
Ring Central Phone Screensaver
Presently according to Ring Central Customer Support ALL Ring central phones have the ability for a screensaver removed from their phones...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Tim Ross
forward all calls to a specific mobile number
I want to immediately forward incoming calls to my mobile number. Currently the caller hears the phone ring 10+ times before my phone rings.
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Saadet - Community Support
Call Recordings Fail to Play - Cannot Open Message
Why am I receiving a "Cannot Open Message" error when trying to playback a recorded call?
  • 4 me toos
  • 2 replies
  • Question
  • Answered