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Photo of VASQUEZ
A single unfettered view of all phone numbers in the administration system
I am not a phone system expert but definitely RC administration is much easier than the Cisco phone system I previously administrated. Ho...
  • 8 me toos
  • 6 replies
  • Idea
Photo of VASQUEZ
Why does a phone number have to me used for our account number and other multi-site issues
Please fix multi-site so that it does not have to be associated to an office and/or phone number. We have six offices and our corporate o...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Jim
Polycom short code to turn on call forwarding on phones
We have the VVX 500 and need to be able to turn on call forwarding from the phone as well as the web browser.
  • 24 me toos
  • 13 replies
  • Idea
Photo of Chris Duquette
Change of programming notifications
I'm sure this is out there somwhere already but just to bring it up again :). As 1 of multiple admins on my accounts, people often make c...
  • 2 me toos
  • 5 replies
  • Idea
Photo of E. Pena
Enable n11 Calls (311)
Allow users to make 311 calls.  In most cities and municipalities this is the only way to get in touch with the different agencies that a...
  • 44 me toos
  • 21 replies
  • Idea
  • Not Planned
Photo of Carlo C
Ability to limit outbound calling function of a user via the RC phone app without breaking unconditional forwarding rules
Posting on behalf of client:We need to have the ability to limit outbound calling of the RC desktop app via roles or some other function....
  • 2 me toos
  • 1 reply
  • Idea
Photo of Ronnie Jackson
SMS: Add ability to send international SMS (text) messages.
Our company is based in the US, but it we have users that call and text clients and colleagues internationally on a regular basis. Howev...
  • 21 me toos
  • 4 replies
  • Idea
  • Planned
Photo of Daniel Bryan
Make Default Voicemail to Wav instead of MP3
To help our Product Team understand your request and assure it gets more consideration, please include the following details in your requ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Resale Shop
How do I UNSUBSCRIBE or STOP "short code" spam messages through Ring Central?
We have 4 phone lines in our office through RC and keep receiving texts from "Short Code" spam phone numbers. If we reply to "STOP" or un...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of FireFishMike
Meetings (Zoom) - Missing key features
Since adopting RingCentral, our company has replaced Zoom with RingCentral Meetings (which is clearly a privatized white-labeled version ...
  • 4 me toos
  • 1 reply
  • Idea
Photo of bship810
Presence: Call Status via desktop app/smartphone
Our company uses smartphones instead of desk phones, but we would like to utilize the "presence" feature that will alert others if we are...
  • 9 me toos
  • 7 replies
  • Idea
Photo of Tom Vranjes
Template: Expanding the Functionality of Templates
Customers have requested that additional options be added to expand the functionality of Templates. The most common requests for additio...
  • 38 me toos
  • 13 replies
  • Idea
  • Implemented
Photo of Jeffrey Goodman
Ability of Super Admin to set outbound Caller ID options for Users
It should be possible for the admin of the account to set the caller ID options for the users.  For example, I have two full accounts for...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Josh Munguia
FAX ISSUES!!!! I DARE YOU TO READ!
Hello Everyone, I have been using ring central for about 3 months now and I have been pleased with the reliability of the services....
  • 2 me toos
  • 7 replies
  • Idea
Photo of Janette Gauthier
Faxing to outside document management systems
We need to have an option to allow us to forward our faxes to our existing document management systems. Currently we can only receive the...
  • 1 me too
  • 0 replies
  • Idea