Ps company settings large

Company Settings

Conversations

Conversations 1 - 15 of 169
Photo of Clay
Global Setting for Music On Hold
Maybe I'm missing it, but I can't find any way to make a global change to our music on hold.  We're a music production company, and we wa...
  • 8 me toos
  • 5 replies
  • Question
  • Answered
Photo of [none]
Los Angeles, California, USA: Looking for Expert to check all System
Owner of company wants to hire and expert to consult with and hire to check the programing of our system, the way it handles calls, and r...
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of Linda Young
Office Copier Faxes Mix-Up Because Copier Email Assigned to One User
We have our multi-function copier's email address assigned to one user so it can send faxes. Everyone uses it to send faxes, but sometime...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of Kim
Caller ID: How to see the incoming Caller ID Name (U.S. and Canada)
I have a premium office plan, and was told that Caller ID would work on our phones (in Toronto, Canada).  
  • 4 me toos
  • 4 replies
  • Question
  • Answered
Photo of Brad
option for "call screening" to require a spoken name announcement by the caller BEFORE connecting.
Due to an increase in spoof "nobody there" calls into our 800 number always from a different number, What I want from RingCentral is to h...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Super Admin
Template: Copying Presence onto many Sidecars
Hi there, I just finished putting presence on one side car (for a PolyCom 410) for all the folks we need on it and it took quite a while....
  • 3 me toos
  • 3 replies
  • Question
  • Answered
Photo of Chris Duquette
intercom via 1 button?
is there a way to intercom a user without having to hit the intercom key on my phone and then dial their extension number? a customer of ...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of H_203RC
Migrating from on-prem SIP and Internal Extensions
We are migrating to RC from an Avaya on-premise SIP phone system which featured internal extensions and requiring "9" to dial an outside ...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Jason Spindler
Why is "Calling Not Available" when I access RingCentral through web.
Why is my phone when logged in to RingCentral through the most recent version of Chrome, indicating that calling is not available?  See b...
  • 1 me too
  • 1 reply
  • Question
Photo of Stephanie Robach Kitzman
Conference Call: How do I create a conference call from two lines already on a call?
"Need instructions on how to conference 2 lines together on our phones? i see the option, but dont know how it works." This a request ...
  • 5 me toos
  • 3 replies
  • Question
  • Answered
Photo of Hamman
Always receive internal calls even After Hours
New to RC for a couple days now. I noticed today that I missed calls from my supervisor using internal RC system because it was before w...
  • 1 me too
  • 3 replies
  • Question
Photo of Clay
Deskphone: How to use Line Keys for Intercom Calls
Sorry if this has been covered before.  I looked through the forums and couldn't find anything.  Does anyone know if it's possible to con...
  • 5 me toos
  • 8 replies
  • Question
  • Answered
Photo of Precision Weather Forecasting
Is it possible to adjust on the fly where to route specific incoming caller ID’s
We have a list of several hundred numbers from which our clients call from (i.e. their caller ID). We want to provide the RingCentral s...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Kelsey Charron
After Hours Call Routing - IVR & Groups
Our account was setup so that if a call comes in to our main line after our business hours, it will play a custom message that advises th...
  • 1 me too
  • 5 replies
  • Question
Photo of RECEPTION
Allow call forwarding to mobile application.
Allow call forwarding to the mobile application. Who uses the desktop app as their main interface anyway???
  • 1 me too
  • 2 replies
  • Question
  • Answered