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Conversations 1 - 15 of 165
Photo of Stephanie Robach Kitzman
Conference Call: How do I create a conference call from two lines already on a call?
"Need instructions on how to conference 2 lines together on our phones? i see the option, but dont know how it works." This a request ...
  • 5 me toos
  • 3 replies
  • Question
  • Answered
Photo of Hamman
Always receive internal calls even After Hours
New to RC for a couple days now. I noticed today that I missed calls from my supervisor using internal RC system because it was before w...
  • 1 me too
  • 3 replies
  • Question
Photo of Brad
option for "call screening" to require a spoken name announcement by the caller BEFORE connecting.
Due to an increase in spoof "nobody there" calls into our 800 number always from a different number, What I want from RingCentral is to h...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Clay
Deskphone: How to use Line Keys for Intercom Calls
Sorry if this has been covered before.  I looked through the forums and couldn't find anything.  Does anyone know if it's possible to con...
  • 5 me toos
  • 8 replies
  • Question
  • Answered
Photo of Precision Weather Forecasting
Is it possible to adjust on the fly where to route specific incoming caller ID’s
We have a list of several hundred numbers from which our clients call from (i.e. their caller ID). We want to provide the RingCentral s...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Kelsey Charron
After Hours Call Routing - IVR & Groups
Our account was setup so that if a call comes in to our main line after our business hours, it will play a custom message that advises th...
  • 1 me too
  • 5 replies
  • Question
Photo of RECEPTION
Allow call forwarding to mobile application.
Allow call forwarding to the mobile application. Who uses the desktop app as their main interface anyway???
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Teresa Fontanilla
How to remove or turn off the " please hold while I try to connect you" announcement.
Each time a person calls me directly they hear "please hold while I connect your  call".   I just want my phone to ring directly to me un...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Mel
IVR answers with no rings first
We have been happy since we set up our IVR system, but do find it odd that when clients call us it doesn't ring first but goes right away...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Catering
RingCentral Fax printout to printer
We had to switch accounts recently and it has changed our settings. We used to receive a printout through one of our office printers (as ...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Craig Carpenter
Ring Central Phone Screensaver
Presently according to Ring Central Customer Support ALL Ring central phones have the ability for a screensaver removed from their phones...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Tim Ross
forward all calls to a specific mobile number
I want to immediately forward incoming calls to my mobile number. Currently the caller hears the phone ring 10+ times before my phone rings.
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Saadet - Community Support
Call Recordings Fail to Play - Cannot Open Message
Why am I receiving a "Cannot Open Message" error when trying to playback a recorded call?
  • 4 me toos
  • 2 replies
  • Question
  • Answered
Photo of Resale Shop
How do I UNSUBSCRIBE or STOP "short code" spam messages through Ring Central?
We have 4 phone lines in our office through RC and keep receiving texts from "Short Code" spam phone numbers. If we reply to "STOP" or un...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of Michael Norton
Unable to edit IVR Editor
Unable to edit existing IVE that has already been set up. You will not be able to save what you have changed. 
  • 2 me toos
  • 2 replies
  • Question
  • Acknowledged