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Photo of alfm
Ability to hide user accounts from 'Company Directory'
Problem Like most Ring Central customers our implementation is a complex mix of 'User Accounts' and 'Groups' - all of which show in the ...
  • 30 me toos
  • 8 replies
  • Idea
  • Planned
Photo of Krystene Morse
Voicemail Drop
Voicemail Drop (also known as voicemail automation) is a type of inside technology that is designed to accelerate the process of leaving ...
  • 3 me toos
  • 1 reply
  • Idea
Photo of Stephanie Robach Kitzman
Conference Call: How do I create a conference call from two lines already on a call?
"Need instructions on how to conference 2 lines together on our phones? i see the option, but dont know how it works." This a request ...
  • 5 me toos
  • 3 replies
  • Question
  • Answered
Photo of Heisley
SMS: Group Message
I am currently using send hub of which allows me to crate a group of contacts an label it for example ( Text Group 1). This is a group te...
  • 91 me toos
  • 46 replies
  • Idea
Photo of Hamman
Always receive internal calls even After Hours
New to RC for a couple days now. I noticed today that I missed calls from my supervisor using internal RC system because it was before w...
  • 1 me too
  • 3 replies
  • Question
Photo of Kyle Gruber
RingCentral App As Part Of Call Forwarding Process
My Auto-Attendant is set to ring a generic extension we have set up (Reception).  Within this Reception user, we have it forwarding the c...
  • 1 me too
  • 1 reply
  • Idea
Photo of Brad
option for "call screening" to require a spoken name announcement by the caller BEFORE connecting.
Due to an increase in spoof "nobody there" calls into our 800 number always from a different number, What I want from RingCentral is to h...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Richard
Call queue: Send Group Voicemail to multiple Extensions
Being limited to sending Group Voicemails to an email only, should be updated to allow for sending Group Voicemails to Multiple extension...
  • 38 me toos
  • 26 replies
  • Idea
Photo of Louise in Customer Support
Help your users set up their accounts
As the Administrator for your new RingCentral phone system, give users the New User Setup tutorial, a step-by-step guide available now fo...
  • 1 me too
  • 3 replies
  • Article
Photo of Davis
Configuration File for PolyComm VVX 401s
Would be nice if https://pp.ringcentral.com/pp had a config file present for the PolyComm VVX 401
  • 1 me too
  • 1 reply
  • Idea
Photo of Jeffrey Donham
Contacts: Add Picture - upload picture and be seen company wide in any app (softphone, smartphone, users)
It would be really nice if as an admin I could add pictures to all the company contacts within the desktop app that show up for every use...
  • 30 me toos
  • 18 replies
  • Idea
Photo of BISHOP
Implement email to RC SMS functionality
All major cell carriers support an email address scheme in which anybody can send a message to <phonenumber>@carrier.com, and the text in...
  • 26 me toos
  • 11 replies
  • Idea
Photo of Clay
Deskphone: How to use Line Keys for Intercom Calls
Sorry if this has been covered before.  I looked through the forums and couldn't find anything.  Does anyone know if it's possible to con...
  • 5 me toos
  • 8 replies
  • Question
  • Answered
Photo of Michael Valdes
notification for missed calls to numbers not assigned to an extension
Please add a way to enable notification for missed calls to numbers not assigned to an extension or assigned to an auto-attendant. For ex...
  • 1 me too
  • 0 replies
  • Idea
Photo of Angela Y.
Announcing ConnectCentral 2018, Nov 12-14, San Francisco
 By Neha Mirchandani The Importance of Uniting in a Disconnected Digital Age The great contradiction of the digital age is that, despi...
  • 2 me toos
  • 1 reply
  • Announcement