Templates with Multi-Site Functionality
We have more than 600 users in
close to 250 franchised offices in the USA and we are constantly adding users to our
different locations...
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San Francisco Bay Area Customers: Participate in a live feedback session
We need YOUR input on our latest ideas so we can provide you the best experience. Currently looking for RingCentral customers in the San...
Prevent callers from dialing other extensions when in caller queue
We are a company that provides white labeled tech support to various other companies. At the moment, it is possible for callers waiting i...
What are best practices for categorizing and organizing remote employees? (Think sites.)
RingCentral has a number of categorical fields, such as site and department. I'm wondering what the best practices are for discerning whi...
Announcing ConnectCentral 2018, Nov 12-14, San Francisco
By Neha Mirchandani
The Importance of Uniting in a Disconnected Digital Age
The great contradiction of the digital age is that, despi...
Hotdesking E911 - Please marry address to hardware instead of user
We have been dealing with a challenge where users need to be in multiple locations connecting to hotdesk phones. Currently the E911 featu...
Rename call forwarding home, work, mobile fields
We would like to be able to rename the home, work, and mobile forwarding number fields so we can use all 10 numbers for named individuals...
Add Mimecast to SPF Records
1) U.S. 2) Financial Market Services 3) Add Mimecast to your SPF record 4) We receive eFaxes through Ringcentral and forward some of them...
SMS: Add ability to send international SMS (text) messages.
Our company is based in the US, but it we have users that call and text clients and colleagues internationally on a regular basis. Howev...
Make Default Voicemail to Wav instead of MP3
To help our Product Team understand your request and assure it gets more consideration, please include the following details in your requ...
Call Handling: Add notification email for received calls.
notification email for received calls as well, not only for missed calls
e911 Email Notifications - Customer Configurable
Customer Configurable Email Notification For Any e911 Calls. As a minimum we could enter an email address that would get a notification f...
Unlimited Global Calling
As per https://www.ringcentral.com/office/features/global-office-communications/solutions.html Ring Central is offering "Unlimited globa...
[REQUEST] Persistent Call Monitoring
While monitoring, stay on the phone to listen to the next call instead of having to redial when the caller you are monitoring connects to...
Apr. 5 Customer Webinar: Tips for delivering a superior customer experience with RingCentral integrations
Maximizing Value Webinar Learn how integrating RingCentral with your other technology can enable you in providing superior customer ex...
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