Rename call forwarding home, work, mobile fields
We would like to be able to rename the home, work, and mobile forwarding number fields so we can use all 10 numbers for named individuals...
Conversations
Recent Conversations
Conversations 1 - 15 of 26
IVR Menu Option with a Press (9) to Opt Out - Placed on DNC list
Ring central has an IVR with Menu; an option needs to be created to to press a number to opt out of calling or placed on do not call list...
Templates with Multi-Site Functionality
We have more than 600 users in
close to 250 franchised offices in the USA and we are constantly adding users to our
different locations...
Prevent callers from dialing other extensions when in caller queue
We are a company that provides white labeled tech support to various other companies. At the moment, it is possible for callers waiting i...
What are best practices for categorizing and organizing remote employees? (Think sites.)
RingCentral has a number of categorical fields, such as site and department. I'm wondering what the best practices are for discerning whi...
Hotdesking E911 - Please marry address to hardware instead of user
We have been dealing with a challenge where users need to be in multiple locations connecting to hotdesk phones. Currently the E911 featu...
Add Mimecast to SPF Records
1) U.S. 2) Financial Market Services 3) Add Mimecast to your SPF record 4) We receive eFaxes through Ringcentral and forward some of them...
SMS: Add ability to send international SMS (text) messages.
Our company is based in the US, but it we have users that call and text clients and colleagues internationally on a regular basis. Howev...
Make Default Voicemail to Wav instead of MP3
To help our Product Team understand your request and assure it gets more consideration, please include the following details in your requ...
Call Handling: Add notification email for received calls.
notification email for received calls as well, not only for missed calls
e911 Email Notifications - Customer Configurable
Customer Configurable Email Notification For Any e911 Calls. As a minimum we could enter an email address that would get a notification f...
Unlimited Global Calling
As per https://www.ringcentral.com/office/features/global-office-communications/solutions.html Ring Central is offering "Unlimited globa...
[REQUEST] Persistent Call Monitoring
While monitoring, stay on the phone to listen to the next call instead of having to redial when the caller you are monitoring connects to...
Apr. 5 Customer Webinar: Tips for delivering a superior customer experience with RingCentral integrations
Maximizing Value Webinar Learn how integrating RingCentral with your other technology can enable you in providing superior customer ex...
PLEASE CREATE AND MAKE A *PORTABLE* PC SOFTPHONE for DESKTOP VERSION ASAP
PLEASE CREATE or COMPILE AND MAKE AVAILABLE A *PORTABLE* PC SOFTPHONE for DESKTOP VERSION ASAP *PORTABLE* PC SOFTPHONE for DESKTOP VERS...
Topics related to RingCentral Global Office
