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Historical Reports

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Photo of DUGGAN
Historical reports having the information for the time from the call comes in to the time that it was answered in the call queue
Historical reports having the information for the time from the call comes in to the time that it was answered in the call queue
  • 1 me too
  • 0 replies
  • Idea
Photo of Raquel Beeson
Active Call Log, View & Pick Up Incoming Calls View
It would be great if we could do the following: Have a HUD-like view for all incoming calls. This would include a list of incoming #, Na...
  • 1 me too
  • 0 replies
  • Idea
Photo of Jeff Salisbury
e911 Email Notifications - Customer Configurable
Customer Configurable Email Notification For Any e911 Calls. As a minimum we could enter an email address that would get a notification f...
  • 3 me toos
  • 6 replies
  • Idea
Photo of JESSA FELIZARTE
Hourly call details from reports with actual number of calls per interval not just average numbers
Account type : RingCentral US - Office Premium 2 - 99 lines  A brief description of the business : Name- Arrived LLC - Vacation and rent...
  • 1 me too
  • 0 replies
  • Idea
Photo of KURBANOVA
Sharing of Custom view of Reports
Account type  US  A brief description of the business:  A high level description of the product or feature being requested: Easy sharing...
  • 1 me too
  • 1 reply
  • Idea
Photo of Rona Orenstein
Add 'Department' as one of the columns in RC Service Web/Historical Reports/Call Details/select Column
Add 'Department' as one of the columns in RC Service Web/Historical Reports/Call Details/select Column Account type:  US A brief descrip...
  • 1 me too
  • 2 replies
  • Idea
Photo of Nicole
RingCentral and SQL Server Automation for Call Logs
Has anyone set up an automated process to download call log data into a sql database? If so, what did you use / how did you go about the ...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of Richard Manuel
Historical Reports: Regular Extension Ring Group
Hi! It would be nice if we have the Ability to Run Down/Dissect the calls received of call group member inside a User ring group. This wi...
  • 1 me too
  • 0 replies
  • Idea
Photo of Front Desk
call breakdown by day and time
I would like to have the ability to breakdown down incoming/outgoing call by day and time; same like you are able to do in "google my bus...
  • 1 me too
  • 2 replies
  • Idea
Photo of Manny Han
RingCentral Desktop and Mobile App
Is there a way to run a report on RingCentral desktop and mobile application versions users are using? If not it would be a nice feature.
  • 3 me toos
  • 4 replies
  • Idea
Photo of Lance Ellis
Reports: Show how long it takes to answer each call
In the call queue's there is a column for Average Time to Answer.  We would like to see the details of these calls...how long it takes to...
  • 2 me toos
  • 0 replies
  • Idea
Photo of David Wyatt
Historical Reports schedule frequency
Having the ability to specify the exact schedule time you wish to receive a historic report - not just Daily/Weekly/Monthly.
  • 4 me toos
  • 1 reply
  • Idea
Photo of jake moore
I can't print reports = Blank Page
Hello, When I print a report I just get a blank page.  I can see the report in my browser, but when I print it gives me a blank page.  T...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of @RELYMEDIA.COM
Option not to receive Miss Call Notifications from a Blocked number
I'm subscribed to Office Standard account and we are on a Sales type of business.  It seems odd to still receive notifications from annoy...
  • 2 me toos
  • 1 reply
  • Idea
Photo of CAPITAL CORPORATION
Wanted to have an individual daily report for each extension
Wanted to have an individual daily report for each extension
  • 2 me toos
  • 1 reply
  • Idea