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Analytics

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Photo of Craig
Analytics, Call Tab, Report, Handle Time
Separate Handle Time on the Calls tab download (export) spreadsheet to reflect Hold Time and Live Talk Time for each call for the date ra...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Team 4
Performance Report- subscriptions
Ringcentral now has a way to auto send performance reports per user but only has the option for Daily, Weekly, Monthly. For companies tha...
  • 1 me too
  • 0 replies
  • Idea
Photo of Stan Monlux
scheduled report time
When choosing a scheduled report for the "last 7 days" you should be able to select the cut off time for the report. Otherwise, it will b...
  • 1 me too
  • 0 replies
  • Idea