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RingCentral Contact Center

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Somebody can give me the spanish customer service phone in usa??
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  • 2 replies
  • Question
  • In Progress
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Add a place for Position or Title to Contact Details
1. US 2. Real Estate Investing Education and Mentoring 3. Since we have over 100 people in our company and multiple offices it would real...
  • 4 me toos
  • 0 replies
  • Idea
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Where can I find detailed instructions on the best way to set up call tags in the call center?
I need to begin utilizing the call tag function in order to have some standard information to tie a call to a specific person/agent/polic...
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  • 2 replies
  • Question
  • Answered
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Sort RingCentral Contacts
RingCentral Favorites needs options for sorting. Sorting criteria could be alphabetical, most contacted, away/online, etc. Thanks!
  • 2 me toos
  • 0 replies
  • Idea
Photo of Ben Hall
Ring Central Favorite Groups
It would be nice to have the ability to great different "Favorite Groups" so that I can lump certain contacts together (sales, engineerin...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Sean
Basic CTI Integration for the Desktop App to the Desk phone
I was informed today that I cannot have my desk phone control my desktop app and visa versa. Basic CTI integration to be able to click to...
  • 4 me toos
  • 3 replies
  • Idea
Photo of Angela Y.
Apr. 5 Customer Webinar: Tips for delivering a superior customer experience with RingCentral integrations
Maximizing Value Webinar   Learn how integrating RingCentral with your other technology can enable you in providing superior customer ex...
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  • 0 replies
  • Announcement
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InContact Supervisor- Listen only access
US Account. Call Center.  We use InContact for the call Queues.  Is it possible to create a Listen Only user, so our new trainees can lis...
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  • 1 reply
  • Idea
Photo of Angela Y.
Jan 10, Live 30-Minute Demo: RingCentral Contact Center
Robust, multi-channel call center management in the Cloud 11:00 am Pacific Click here to register ---------- Find out how to boost...
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  • 0 replies
  • Announcement
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RingCentral Contact Center
A complete, multi-channel solution that enhances engagement and manageability.   Learn More
  • 38 me toos
  • 26 replies
  • Question
  • Answered