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RingCentral Contact Center

Conversations

Conversations 1 - 15 of 25
Photo of IT-Richard Nelson
Adding CNAME to MAX Agent
Currently, below all numbers in MAX Agent, it lists the CNAME as "Unknown".  I would be great if RC Office would pass the CNAME of the ca...
  • 1 me too
  • 0 replies
  • Idea
Photo of Don
Port Checker Script Optimization?
With the RingCentral platform, every IVR created has a script inside called a Port Checker. This checks the number of ports allocated to ...
  • Don, 8 months ago

  • 1 me too
  • 0 replies
  • Idea
Photo of John Fenech
SSO for NiC WFM
A number of customers have requested to be able to log onto NiC WFM via Single Sign On which currently is not supported. As most of RC cu...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Chris Rosa
Improving the Dashboards
Now that I'm in the process of deploying wallboards for our CC, I'm finding that the dashboard interface is really pretty inflexible. The...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Chris Rosa
Public/No-login Dashboards
It would be really helpful (and more secure) to have dashboards that could be published with a unique/complex URL that wouldn't require l...
  • 2 me toos
  • 0 replies
  • Idea