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RingCentral Phone (desktop)

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Photo of Meg Giddings
Need more detailed reports for IVR menus
Our U.S.-based business (a travel company) has around 40+ digital lines and mainly relies on the RingCentral soft-phone desktop app rathe...
  • 10 me toos
  • 0 replies
  • Idea
Photo of ACCOUNT
Desktop App - Text Inbox Request for Unread and Archive options
1. US2. SalesDesktop App - Text Inbox Requests1. Ability to mark texts as unread in the Desktop App. (not just the phone app)2. Unread te...
  • 1 me too
  • 0 replies
  • Idea
Photo of Gizzard
Add Spell Check in the desktop version of the text messenger window.
I would like to see Spell Check added to the text messenger on the desktop version of Ring Central. Seems like a no brainer to me, especi...
  • 14 me toos
  • 18 replies
  • Idea
  • Not Planned
Photo of KERR
IVR Menu Option with a Press (9) to Opt Out - Placed on DNC list
Ring central has an IVR with Menu; an option needs to be created to to press a number to opt out of calling or placed on do not call list...
  • 1 me too
  • 3 replies
  • Idea
Photo of Luke Kost
Outbound Caller ID Based on Number Dialed
When calling various area codes, it would be great if ring central could add an enhanced feature so that the system automatically selects...
  • 12 me toos
  • 6 replies
  • Idea
  • Under Consideration
Photo of Dispatch UK
Personal voice greeting is it usable in different languages
is it possible to add voice greeting in different languages and does the ring centrl nuber allow the customers to choschose the number to...
  • 1 me too
  • 0 replies
  • Question
Photo of Patton Echols
How long are call logs available?
I was looking for call logs with a particular (former) customer.  I know there were many calls, but see none in the logs.  Presumably the...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Nebula Support
I'm trying to build a "Ring Group" that will ring every phone in our facility at the same time (40 phones)
  • 1 me too
  • 5 replies
  • Question
Photo of Diane Hernandez
Room Central Meetings
just too much!
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Gary Manske
Attendant Console for RingCentral!
Bridge Communications has released an enterprise-grade Attendant Console for RingCentral. Please find more information at www.bridgeoc.com.
  • 1 me too
  • 0 replies
  • Praise
Photo of Timothy Wu
Web Fax Functions should apply to Desktop Fax
I am an admin and I do outgoing fax on a daily basis. I want to have some functions on the RC Web Version to be implemented on the Deskto...
  • 1 me too
  • 0 replies
  • Idea
Photo of Jonathan P
Ignore Button to take me out of the call queue for a period of time
Our call queues are set up to ring to 5 softphone extensions simultaneously.  When a call comes in, and a team member wants to Ignore the...
  • 12 me toos
  • 5 replies
  • Idea
Photo of SMITH
Is anyone else getting a ton of phone calls where you can't hear anyone?
Is anyone else getting a ton of phone calls where you can't hear anyone? I get about 5 calls a day like this. Is this a sales call? Or is...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Natalie Carboni
Introducing the RingCentral Application
Your single place to call, message, and collaborate!  We’ve made it easier to work the way you want to work, anywhere and on any device...
  • 9 me toos
  • 29 replies
  • Article
Photo of Ben Starr
yealink W52P is offline
Fairly new to RingCentral.  We have 4 phones.  The three deskphones are online, but I can't get the Yealink W52P to come online.  If I go...
  • 1 me too
  • 1 reply
  • Question
  • Answered