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RingCentral Phone (desktop)

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Photo of Hemant Mehta
option to filter my company contact list
Account type - US A brief description of the business  -Collection type of business A high level description of the product or feature ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Lily Morris
Show Original Callers Number in Caller ID when Transferring calls
We have agents requesting the ability to see the original caller's number instead of the person's number who is transferring the call. We...
  • 159 me toos
  • 43 replies
  • Idea
Photo of Ken Berman
Cisco phone user listing
We recently modified some user accounts so new staff are using old staff extensions and DIDs. However, when I dial the ext on phone (Cisc...
  • 1 me too
  • 1 reply
  • Question
Photo of Sajil E
RingCentral Desktop Application - Open failure
After installation in one of the laptop , RingCentral Desktop application failed to launch and following error message is thrown. The Lap...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Mac Leckrone
Comcast Firewall "Maximum" setting Causes "Calling Unavailable" Message in RC MacOS Desktop App
Comcast Firewall "Maximum" setting Causes "Calling Unavailable" Message in RC MacOS Desktop App
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of Angel Anderson
add time to search options in call log
U.S. account, public transit agency, Admin Portal Call Log tab. 51 users, four call groups. Currently, users can search the call log by d...
  • 3 me toos
  • 3 replies
  • Idea
Photo of Dan Carmody
How do I increase the ring duration and volume for incoming calls when already on a call?
How do I increase the ring duration and volume for incoming calls when already on a call?  Second calls do not ring but line indicator li...
  • 1 me too
  • 0 replies
  • Question
Photo of Raquel Beeson
Active Call Log, View & Pick Up Incoming Calls View
It would be great if we could do the following: Have a HUD-like view for all incoming calls. This would include a list of incoming #, Na...
  • 1 me too
  • 0 replies
  • Idea
Photo of Joe Sortino
adding "do not call" numbers to ringcentral
ability to add "do not call" phone numbers to the account that would prevent users from dialing that specific number(s)
  • 2 me toos
  • 2 replies
  • Idea
Photo of Craig Lohman
Ability to start RingCentral Meeting from RingCentral Phone App
Wondering why the RingCentral Phone application does not allow the ability to start a meeting with an internal RingCentral user directly ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Jennie Fager
Where to View Text Messages when Logged in Online
I am logged into my account online & I can't find text messages anywhere. I have both sent & received text messages via RingCentral. I se...
  • 1 me too
  • 2 replies
  • Question
Photo of Myers
Caller ID of SMS to show Main Number
We would like the caller ID on outgoing texts to be able to be the main number for all extensions for the desktop and mobile app.  Right ...
  • 77 me toos
  • 24 replies
  • Idea
Photo of Nicole
Mobile app rings before Desktop app?
Hello, A handful of users in our office have reported that their mobile apps ring for a couple rings before the desktop app pops up. Has ...
  • 1 me too
  • 3 replies
  • Question
Photo of HAMES
Call forwarding incoming call with your main office number so it shows up in caller id
I need the option with my incoming calls after hours when forwarded from my office to transmit my office number on the call id so the aft...
  • 1 me too
  • 0 replies
  • Idea
Photo of Isabelle Mercier
Desktop App: Set the desktop app's language to different language like "French" permanently.
I am from Québec, Canada, where most people are french. I have a canadian number and I have to change my language to french on every sess...
  • 4 me toos
  • 4 replies
  • Idea
  • Implemented