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RingCentral for Salesforce

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Recent Conversations
Conversations 1 - 15 of 79
Photo of Justin Guimond
iPhone vs Android mobile-primary user -- opinions? differences?
Care to weigh-in on the iPhone iOS versus Android functionality, limitations, ease-of-use, and so on regarding both platforms? Is the iO...
  • 1 me too
  • 0 replies
  • Question
Photo of SHAH
Salesforce RingCentral Task Latency
Lags experienced with RingCentral integrated Salesforce tasks have been identified, click this link, https://success.salesforce.com/issue...
  • 1 me too
  • 0 replies
  • Idea
Photo of Angela Y.
San Francisco Bay Area Customers: Participate in a live feedback session
We need YOUR input on our latest ideas so we can provide you the best experience. Currently looking for RingCentral customers in the San...
  • 1 me too
  • 1 reply
  • Announcement
Photo of Kevin Hart
Exclude Logging Internal Calls
When calling another user's extension the call is still logged in salesforce. This creates a large amount of fairly useless information. ...
  • 1 me too
  • 1 reply
  • Idea
Photo of AD
Setup Ringcentral SMS through Salesforce Workflow/Process builder
1. US2. Mortgage Business3. I would like to be able to setup a process builder/workflow that when I complete a field in Salesforce (eg. l...
  • 8 me toos
  • 6 replies
  • Idea
Photo of Rene Arellano
Ring Central widget not appearing on SalesForce
This Morning the Ring Central widget is not appearing in Salesforce. This happening to the entire organization. Not good for our sales te...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Tyrone Staggers
RingCentral sidebar widget Salesforce not appearing
Multiple users are complaining that the RingCentral widget is no longer viewable within Salesforce
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of Steve Thomas
Add/increase audio notification for incoming chats on Salesforce Agent (inContact).
U.S. accountSoftware development and technical support using Salesforce Service Cloud. Agents get busy with multiple browser windows and ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Julieta Bustos
RingCentral call log synced with Salesforce when using the phone app or the desktop app
1. Account Type: US 2. Construction Software Company 3. I'm requesting a wider integration with Salesforce  4. I would like to be able to...
  • 1 me too
  • 2 replies
  • Idea
Photo of Phil Hershkowitz
Uninstalling RingCentral for Salesforce
If I uninstall the RingCentral for Salesforce package, will I lose any phone lead/contact/account number information?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Jason Doris
Adding "Send SMS" button/feature to custom Salesforce objects.
Looking for the ability to add the "Send SMS" button/feature to custom Salesforce objects. 1.  US 2.  3PL/Brokerage business in the tran...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Angela Y.
Announcing ConnectCentral 2018, Nov 12-14, San Francisco
 By Neha Mirchandani The Importance of Uniting in a Disconnected Digital Age The great contradiction of the digital age is that, despi...
  • 2 me toos
  • 1 reply
  • Announcement
Photo of Bala Koppella
Is there a way to Open the Task object when the user inputs the description and clicks the 'SAVE LOG' button?
Is there a way to Open the Task object  when the user inputs the description in the ring central for salesforce app and clicks the 'SAVE ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Bala Koppella
I was trying to remove the 'RC Logging type' and 'Key' fields from the layout of the Ringcentral softphone app in my salesforce instance.
I was trying to remove the 'RC Logging type' and 'Key' field from the layout of the Ringcentral softphone app on my salesforce instance. ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Brad Giannini
3rd line for RingCentral Contact Center Incontact agent
We have a Contact Center with agents using RingCentral Contact Center in Salesforce (InContact's Max agent).  They take inbound calls fro...
  • 2 me toos
  • 0 replies
  • Idea