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RingCentral for Zendesk

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Announcing ConnectCentral 2018, Nov 12-14, San Francisco
 By Neha Mirchandani The Importance of Uniting in a Disconnected Digital Age The great contradiction of the digital age is that, despi...
  • 2 me toos
  • 0 replies
  • Announcement
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Apr. 5 Customer Webinar: Tips for delivering a superior customer experience with RingCentral integrations
Maximizing Value Webinar   Learn how integrating RingCentral with your other technology can enable you in providing superior customer ex...
  • 1 me too
  • 0 replies
  • Announcement
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Stop stealing focus in Zendesk
When opening a ticket on Zendesk, the Ring Central integration steals focus, so rather than typing in the response box, you type into the...
  • 1 me too
  • 3 replies
  • Idea
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Zendesk Integration
Unable to make or take calls via Zendesk app. Says Unable to connect. The call appears to go to my RingCentral number (softphone) (only w...
  • 1 me too
  • 6 replies
  • Question
  • Answered
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RC Zendesk App improvements
When can we see RC enhance the Zendesk app. This app has the potential to be great, but needs some improvement
  • 1 me too
  • 1 reply
  • Idea
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NEW: ConnectCentral 2017 content is now available here in the community
Announcing the new RingCentral Community ConnectCentral 2017 category. Your centralized place to view content from this year’s RingCentr...
  • 1 me too
  • 0 replies
  • Article
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RingCentral University Training Webinars
Our Training Team is hard at work creating material which will teach you how to get the most out of your RingCentral phone system.  Eac...
  • 8 me toos
  • 14 replies
  • Article
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Simplify RC Connections to Phone/User/Number/License
Please consider simplifying RC connectivity.  There are Phones, Users, Phone Numbers and Licenses.  These are all distinct and linking th...
  • 7 me toos
  • 2 replies
  • Idea
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Record only calls in 1 Party States (not 2 party states)
Change the Auto-Attendant Call Recording to allow a new feature to specify automatic outbound call recording to record calls to either sp...
  • 5 me toos
  • 1 reply
  • Idea
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Change Call Recording Beep to not interrupt ( allow for volume adjust )
Currently the call recording beep actually takes over both sides of the conversation to play the tone.  It should not interrupt and only ...
  • 2 me toos
  • 1 reply
  • Idea
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RingCentral Expands Connect Platform Partner Program with New App Developer Resources
Pleased to announce the addition of a new tier plan and expanded benefits to the RingCentral Connect PlatformTM Partner Program, for comp...
  • 1 me too
  • 0 replies
  • Article
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Does CRM Integration support ways to sync different phone contacts based on CRM user?
Does CRM Integration support phone contacts syncing? Is there a way to sync different contacts based on CRM user? I.e. sync one set of co...
  • 1 me too
  • 3 replies
  • Question
  • Answered