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Shared Lines

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Recent Conversations
Photo of McMeeken
Hotdesking E911 - Please marry address to hardware instead of user
We have been dealing with a challenge where users need to be in multiple locations connecting to hotdesk phones. Currently the E911 featu...
  • 2 me toos
  • 0 replies
  • Idea
Photo of McElroy Metal Kevin Johnson
How would you set up an emergency Hunt/Rollover type system in RingCentral?
Hello, I am looking for a way to setup a Hunt Group/Rollover Group with RingCentral. It would be deployed in "emergency" situations when ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of VASQUEZ
A single unfettered view of all phone numbers in the administration system
I am not a phone system expert but definitely RC administration is much easier than the Cisco phone system I previously administrated. Ho...
  • 8 me toos
  • 6 replies
  • Idea
Photo of Cristen Scarboro
disable ignore and reject
Is there way you can DISABLE the Ignore "button" and Reject "button" on Polycom phones?  
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Jeffrey Goodman
When multiple lines are in presence mode, select which lines will actually ring and which will be silent.
Hi, I have a main extension (line 1) on my desk phone.  I currently have appearance for two additional users (line 2 and line 3).  I am t...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Josh Munguia
FAX ISSUES!!!! I DARE YOU TO READ!
Hello Everyone, I have been using ring central for about 3 months now and I have been pleased with the reliability of the services....
  • 2 me toos
  • 7 replies
  • Idea
Photo of Mike Rowe
Setting DND on hard phone will still make the monitored line ring for a half second to a second on another phone.
Setting DND is supposed to prevent that line from ringing and send callers to voicemail, currently when set on a Polycom desk phone it wi...
  • 3 me toos
  • 4 replies
  • Question
  • Acknowledged
Photo of Michael Schock
Feature Request regarding private call park
Scenario: ·         Admin has Presence appearance of their Exec on their phone ·         Presence settings for the Admin are con...
  • 1 me too
  • 0 replies
  • Idea
Photo of Angela Y.
Announcing ConnectCentral 2018, Nov 12-14, San Francisco
 By Neha Mirchandani The Importance of Uniting in a Disconnected Digital Age The great contradiction of the digital age is that, despi...
  • 2 me toos
  • 0 replies
  • Announcement
Photo of Lee
Feature Request: notification for call recording
Account type  (U.S.) A brief description of the business We are a Home Care service provider A high level description of the product or ...
  • 1 me too
  • 2 replies
  • Idea
Photo of MAGNET UK
Tutorial?
Hi Is anyone available to come to our office and teach us how to make the most of our RingCentral phones, it's not a service they offer...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of GUPTA
Adding 3rd Party Phones for Shared Lines
We want to be able to activate a non-RC supported phone as shared lines. This would not require additional line purchase.
  • 1 me too
  • 0 replies
  • Idea