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Shared Lines

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Photo of Angela Y.
San Francisco Bay Area Customers: Participate in a live feedback session
We need YOUR input on our latest ideas so we can provide you the best experience. Currently looking for RingCentral customers in the San...
  • 1 me too
  • 1 reply
  • Announcement
Photo of Amber S.
Adding an option for simultaneous voicemails onto TWO physical phones
It would help our office SO much if there was an option to have all the voicemails from our umbrella number to go to all physical phones ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Angela Y.
Announcing ConnectCentral 2018, Nov 12-14, San Francisco
 By Neha Mirchandani The Importance of Uniting in a Disconnected Digital Age The great contradiction of the digital age is that, despi...
  • 2 me toos
  • 1 reply
  • Announcement
Photo of Front Desk
Monitor presence of a shared line
It would be nice to be able to monitor the presence of a shared line. I recently converted a digital line to a shared line and noticed th...
  • 1 me too
  • 0 replies
  • Idea
Photo of McMeeken
Hotdesking E911 - Please marry address to hardware instead of user
We have been dealing with a challenge where users need to be in multiple locations connecting to hotdesk phones. Currently the E911 featu...
  • 2 me toos
  • 0 replies
  • Idea
Photo of McElroy Metal Kevin Johnson
How would you set up an emergency Hunt/Rollover type system in RingCentral?
Hello, I am looking for a way to setup a Hunt Group/Rollover Group with RingCentral. It would be deployed in "emergency" situations when ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of VASQUEZ
A single unfettered view of all phone numbers in the administration system
I am not a phone system expert but definitely RC administration is much easier than the Cisco phone system I previously administrated. Ho...
  • 8 me toos
  • 6 replies
  • Idea
Photo of Cristen Scarboro
disable ignore and reject
Is there way you can DISABLE the Ignore "button" and Reject "button" on Polycom phones?  
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Jeffrey Goodman
When multiple lines are in presence mode, select which lines will actually ring and which will be silent.
Hi, I have a main extension (line 1) on my desk phone.  I currently have appearance for two additional users (line 2 and line 3).  I am t...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Josh Munguia
FAX ISSUES!!!! I DARE YOU TO READ!
Hello Everyone, I have been using ring central for about 3 months now and I have been pleased with the reliability of the services....
  • 2 me toos
  • 7 replies
  • Idea
Photo of Mike Rowe
Setting DND on hard phone will still make the monitored line ring for a half second to a second on another phone.
Setting DND is supposed to prevent that line from ringing and send callers to voicemail, currently when set on a Polycom desk phone it wi...
  • 4 me toos
  • 4 replies
  • Question
  • Acknowledged
Photo of Michael Schock
Feature Request regarding private call park
Scenario: ·         Admin has Presence appearance of their Exec on their phone ·         Presence settings for the Admin are con...
  • 1 me too
  • 0 replies
  • Idea
Photo of Lee
Feature Request: notification for call recording
Account type  (U.S.) A brief description of the business We are a Home Care service provider A high level description of the product or ...
  • 1 me too
  • 2 replies
  • Idea
Photo of MAGNET UK
Tutorial?
Hi Is anyone available to come to our office and teach us how to make the most of our RingCentral phones, it's not a service they offer...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of GUPTA
Adding 3rd Party Phones for Shared Lines
We want to be able to activate a non-RC supported phone as shared lines. This would not require additional line purchase.
  • 1 me too
  • 0 replies
  • Idea