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SMS/Text Messaging

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Photo of LM
Not receiving text messages inbound on desktop - outbound messages are sending
All of a sudden one day I stopped receiving inbound text messages on the desktop version Release: 10.0.0.30453. I can send them, but ...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of Sales Line
SMS Backup/ Redundancy
I use the SMS feature more than anything else with RingCentral and many texts are very critical to keep/save.  For some reason, the softp...
  • 1 me too
  • 1 reply
  • Idea
Photo of John Connor
SMS Notices in Glip - Option to Disable
Creating an annoying new feature without the ability to disable it is completely absurd. I already get plenty of notifications on my phon...
  • 1 me too
  • 2 replies
  • Idea
Photo of Tina
Are text messages backed up anywhere? phone numbers and details of text?
Are text messages backed up or completely logged anywhere including on desk top app? if so does it unclude phone numbers and conversation...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Doug Smith
Texting Web Application
Ring Central Team, There are a number of web applications today that offer landline texting. Here are just a few... TextUs Zingle Zipwh...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Tripp Watson
Add Text Message Routing to Groups
Please add a feature that will allow text message forwarding in Groups, in the same way that phone calls are forwarded. For instance, it ...
  • 5 me toos
  • 3 replies
  • Idea
Photo of John McFie
SMS Encryption in Transit and at Rest
2 parts to this question: 1. Is the RingCentral connection for sending/receiving SMS messages encrypted? 2. Does RingCentral store all SM...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Chelsea Hendrickx
Templates for texting within RingCentral Desktop and Mobile Apps
Account type  (U.S.) A brief description of the business (B2C) A high level description of the product or feature being requested - the ...
  • 4 me toos
  • 0 replies
  • Idea
Photo of Brian Sease
ability to lock specific text threads that are used frequently so they stay on top of RingCentral for Desktop
  Account type U.S. Call Center ability to lock  specific text threads that are used frequently  so they stay on top of RingCentral for D...
  • 1 me too
  • 0 replies
  • Idea
Photo of Zarios Hair Salon
Block or Text 5 Digit Numbers
I'd like to be able to block these type of numbers. We receive 1-2 SPAM messages a week from 5 digit numbers.Note: This conversation was ...
  • 17 me toos
  • 14 replies
  • Idea
Photo of Teana Yap
Inbound and Outbound Text Messaging Stopped Working
Hi our inbound and outbound text messaging has stopped working all of a sudden.  It stopped working this morning and was working yesterda...
  • 2 me toos
  • 1 reply
  • Question
  • Acknowledged
Photo of Admin Orange County
Sms I need to see what number my customer text me on
i have over 40 numbers attached to each one of my extensions i really need to know what actual number they text on, it used to come up in...
  • 1 me too
  • 1 reply
  • Idea
Photo of DYE
Need to be able to download and save SMS text conversations.
We need to be able to download and save SMS text conversations.  The same way we can download and save voicemails and recorded calls.
  • 21 me toos
  • 2 replies
  • Idea
Photo of Ben Ostrowsky
New setting: Allow SMS/MMS only from contacts
Account type: US Description of business: public library system Request: Implement a setting to allow SMS/MMS only from the extension's c...
  • 2 me toos
  • 0 replies
  • Idea
Photo of The Operator
SMS Text Log Request and Other Features
We provide phone answsering service and would use text messaging to relay the information to our clients. We need to be able to bill our ...
  • 16 me toos
  • 7 replies
  • Idea