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Photo of Robert Stoeber
iPhone app frequent interruptions during call
Is anyone else experiencing frequent call interruptions using the RingCentral iOS app? By "interruptions" I mean that I can be on a call...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of Andrew Woolhouse
Warm and cold transfers between mobile app users
UK Account We use only use mobile devices. The problem we have is when we transfer calls between mobile app users, not only can we not d...
  • 1 me too
  • 0 replies
  • Idea
Photo of Mark Braaksma
Caller ID not working on mobile device
I have RC Glip downloaded to my phone, but when I receive a phone call through Glip it is not recognizing the contacts saved in Glip; it ...
  • 1 me too
  • 0 replies
  • Question
Photo of Stonebraker
Mobile App: click or tap to dial on mobile app
1. U.S. 2. We are a medical call center. We monitor patients vital signs remotely. When a patient alerts, and we have many, we contac...
  • 1 me too
  • 3 replies
  • Idea
Photo of Myers
Caller ID of SMS to show Main Number
We would like the caller ID on outgoing texts to be able to be the main number for all extensions for the desktop and mobile app.  Right ...
  • 77 me toos
  • 24 replies
  • Idea
Photo of Nicole
Mobile app rings before Desktop app?
Hello, A handful of users in our office have reported that their mobile apps ring for a couple rings before the desktop app pops up. Has ...
  • 1 me too
  • 3 replies
  • Question
Photo of Jason Spindler
Bluetooth on mobile app does not stay connected
Why can RingCentral mobile not stay connected to Bluetooth devices?  I have used at least a couple of Bluetooth devices on a couple of di...
  • 3 me toos
  • 3 replies
  • Question
  • Acknowledged
Photo of Eddie Forero
Mobile App: 3-way calling
Any modern mobile phone can merge calls, or allow you to initiate a 3-way conference. There shouldn't be any reason the mobile app can't ...
  • 226 me toos
  • 58 replies
  • Idea
Photo of Benjamin Tarnowski
Feature Request: Mobile App connects with RC Web Account Contacts to allow Google Contacts to sync properly and name recorded calls.
Please allow for a sync of google contacts with the main RC account records on the account website so that the contact names also show up...
  • 1 me too
  • 3 replies
  • Idea
Photo of Heisley
SMS: Group Message
I am currently using send hub of which allows me to crate a group of contacts an label it for example ( Text Group 1). This is a group te...
  • 81 me toos
  • 40 replies
  • Idea
Photo of Robert P Rahrle
Desktop App: "Calling Unavailable" error
  • 3 me toos
  • 9 replies
  • Question
  • Answered
Photo of Woodward McKee
route roll over calls to smartphone apps
It would be helpful for calls to be routed to our people's smartphone apps, so that they can answer when not at their desk and be aware t...
  • 1 me too
  • 0 replies
  • Idea
Photo of ANGELICO
Disable the option to select the caller id using desktop/mobile app
Disable the option to select the caller id using desktop/mobile app. We just want to have the user to be able to use their direct number ...
  • 2 me toos
  • 5 replies
  • Idea
Photo of Manu Anand
RFC7231 Compliant User-Agent Strings for Ring Central Mobile and Desktop Apps
We have mutual customers that are looking to secure access to Ring Central apps to authorized users within their environments. Duo manage...
  • 3 me toos
  • 0 replies
  • Idea
Photo of WEITZBERG
Mobile App call transfers
Am I able to transfer calls to another extension if we are both using the mobile app?
  • 1 me too
  • 6 replies
  • Question
  • Answered