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User Interface Improvements

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Photo of Gordon Hu
Invalid Extension - after adding a new extension, mobile app users need to re-log in
Hi RC family,I have noticed that whenever I add an extension, the end user's mobile app device will need to log out + log back in, in ord...
  • 1 me too
  • 0 replies
  • Question
Photo of McMeeken
Hotdesking E911 - Please marry address to hardware instead of user
We have been dealing with a challenge where users need to be in multiple locations connecting to hotdesk phones. Currently the E911 featu...
  • 2 me toos
  • 0 replies
  • Idea
Photo of FuneralDIR
Change main IVR voice for dial by name directory to include pound because the wait time is slow.
We have people often hang up after dialing the name of the person they are trying to reach due to the long wait time after using the dial...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Lee
Call Handling for Call Queues and Extensions
Is there a reason why the Call Handling and Forwarding for an extension cannot be like a Call Queue? We use Custom Answering Rules to cre...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of STORAGE
Call Screening
Would like Call screening to be able to differentiate between internal external calls.
  • 2 me toos
  • 1 reply
  • Idea
Photo of Talanton_Insurance
Feature Request: Glip / RingCentral App - Align Text Outbound Caller ID to Match RC Phone & Desktop Configuration
Account Type: RingCentral USA Business: Insurance Agency High Level Description: Glip Oubtound Caller ID on Texts to Match RingCentra...
  • 1 me too
  • 0 replies
  • Idea
Photo of RK
Allow SuperAdmin ability to view fax -- sent by extensions - without their password
In the USA, we run a financial business and need to be able to monitor the fax activity of our agents. Putting in their password is a bad...
  • 5 me toos
  • 4 replies
  • Idea
Photo of MAEDER
Feature request to download save and upload templates
Feature that allows to download save and upload templates. It can be used to define standard phone settings that can be replicated when n...
  • 1 me too
  • 0 replies
  • Idea
Photo of ITGUY
Rename call forwarding home, work, mobile fields
We would like to be able to rename the home, work, and mobile forwarding number fields so we can use all 10 numbers for named individuals...
  • 2 me toos
  • 0 replies
  • Idea
Photo of YARBROUGH
ability to check off messaging conversations or phone calls to those people you've already helped
My business does scheduling for clients shops around the world and we need to speak to many different people throughout the day it's a li...
  • 1 me too
  • 0 replies
  • Idea
Photo of Jeffrey Goodman
Verizon text messages not fully visible.
I have text messages being forwarded via SMS to my Verizon phone.  When the messages come in, there are several lines of text announcing ...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of WILMINGTON NC Taxi
whisper announcement
i would really like to see something like a whisper/announcement or something to just announce to the operator that they have a business ...
  • 1 me too
  • 2 replies
  • Idea
Photo of Craig Carpenter
Ring Central Phone Screensaver
Presently according to Ring Central Customer Support ALL Ring central phones have the ability for a screensaver removed from their phones...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of SOLUTIONS
Unlink Phone and Ring Central Glip Option
Option to unlink Phone messages and Glip.  US Account Healthcare Staffing Agency Option to unlink Phone messages and Glip. So that ...
  • 5 me toos
  • 3 replies
  • Idea
Photo of NEMAN
Give Option to Show Number Name for Incoming Calls
I am using a US Small Business account and all users have the soft phone setup with headsets. We are a national tutoring platform. We use...
  • 1 me too
  • 1 reply
  • Idea