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User Interface Improvements

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Photo of Jennifer Mellon
Insightly Integration
We are a USA Ring Central, Meetings & Glip user with 3 site locations. We use the Insightly CRM application heavily in our company and ju...
  • 1 me too
  • 2 replies
  • Idea
Photo of Presidio
Please allow notifications to be disabled in mobile app.
The current version of the android app does not allow users to disable the app generated notifications. Our organization's issue is that ...
  • 1 me too
  • 1 reply
  • Idea
Photo of Edward Walker
Easier design for adding Users to Presence
1. US account 2. We fix motors, transformers 3. an easier way to add users to Presence 4. The way you add users to Presence right now is ...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Kevin Hart
start glip app minimized
RingCentral app for windows/Glip currently can be started with windows but opens the main screen. It would be nice to start it minimized ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Matthew Park
Replace the RC logo on email delivery notices (e.g. VMs, Fax) with our own branded logo.
Allow admins to replace the RC logo on email delivery notices (e.g. VMs, Fax) with our own branding
  • 1 me too
  • 0 replies
  • Idea
Photo of Brad Chason
Chrome Extension Click-to-dial Popup
Does anyone know how to prevent the Chrome extension from taking over as the active window and popping up in front of the current browser...
  • 2 me toos
  • 2 replies
  • Idea
Photo of DARBAHANI CEO
Customize Access Levels for Users. Customize Access to Extension Specific Call Recordings
It would be very helpful to be able to give certain access to users aside from the role they are assigned.  For example, I have a quality...
  • 1 me too
  • 1 reply
  • Idea
Photo of Angela Y.
San Francisco Bay Area Customers: Participate in a live feedback session
We need YOUR input on our latest ideas so we can provide you the best experience. Currently looking for RingCentral customers in the San...
  • 1 me too
  • 1 reply
  • Announcement
Photo of Talanton_Insurance
Feature Request: Glip / RingCentral App - Align Text Outbound Caller ID to Match RC Phone & Desktop Configuration
Account Type: RingCentral USA Business: Insurance Agency High Level Description: Glip Oubtound Caller ID on Texts to Match RingCentra...
  • 3 me toos
  • 3 replies
  • Idea
Photo of Daniel Carrion
Calls routing to extensions not online and toggle user call queue status
Can we please request the feature for Ring Central to be a little bit smarter and not route call queue calls to offline devices. We need ...
  • 1 me too
  • 1 reply
  • Idea
Photo of Technical Support
Toggle on/off ability to call extensions during ring duration process
Account type  (U.S., Canada, UK,  AT&T, Telus, BT) A brief description of the business  A high level description of the product or featu...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Vito
IVR Custom Date Rule DON'T WORK after RingCentral update. Need to return to previous functionality
We have custom IVR rules that forward to different on-call support engineers based on the day of the week (a recurring day rule).  In the...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Gordon Hu
Invalid Extension - after adding a new extension, mobile app users need to re-log in
Hi RC family,I have noticed that whenever I add an extension, the end user's mobile app device will need to log out + log back in, in ord...
  • 1 me too
  • 8 replies
  • Question
  • Answered
Photo of Stephen Smith
Report Analytics KPI Answer Statistics For An Extension Against a Call Queue
Description: Unless you go into the detailed view of the call log and then work through the dense details there is no way of identifying ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Angela Y.
Announcing ConnectCentral 2018, Nov 12-14, San Francisco
 By Neha Mirchandani The Importance of Uniting in a Disconnected Digital Age The great contradiction of the digital age is that, despi...
  • 2 me toos
  • 1 reply
  • Announcement