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User Interface Improvements

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Photo of Lee
Feature Request: notification for call recording
Account type  (U.S.) A brief description of the business We are a Home Care service provider A high level description of the product or ...
  • 1 me too
  • 2 replies
  • Idea
Photo of Doug Smith
Texting Web Application
Ring Central Team, There are a number of web applications today that offer landline texting. Here are just a few... TextUs Zingle Zipwh...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Clarissa Harvey
Docking the RingCentral Desktop App.
Former ShoreTel user here, our company liked the functionality of docking our ShoreTel Desktop app. We are simultaneously utilizing sever...
  • 1 me too
  • 2 replies
  • Idea
Photo of Kevin Hart
Improve Simultaneous Ring Settings and Functionality
Currently simultaneous ring has two issues: 1. If configured with desktop app to ring more than 0 seconds it will ignore the setting and ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Trevor Burns
Feature Request: Drag and Drop Presence
It would be nice to have the ability to be able to change the Presence settings through a drag and drop option. Why this would be nice is...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Matt Hinton
Group Policy & Templates for ALL RingCentral Features
Our IT Department sets up & deploys phones across the company- Hundreds of users. There are far too many RC features that have to be set/...
  • 4 me toos
  • 2 replies
  • Idea
Photo of Paul Dalton
Create new slash commands in Glip with Salesforce integration
Does anyone know if it is possible to create a new slash command (or if one already exists!) that will leverage the salesforce integratio...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Pat Lewis
More Hold Music Choices
I would like to see multiple options for the hold music provided to customers calling in.  This would include being able to decide on pla...
  • 1 me too
  • 1 reply
  • Idea
Photo of Christopher Nelson
Feature request - access private park extension using dial code
1. Account Type: US Standard 2. Business is equipment sales and service. 10 users, with about 15 employees. Not all the mechanics in the ...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Trevor Burns
Incoming Call Direction ID (with Photo)
Ability to visually see who the call is directed for (direct and groups). For example, our company is managing our own personal phones an...
  • 3 me toos
  • 2 replies
  • Idea
Photo of Adam Levine
New Feature: Integrate with Pandora and/or Spotify
I know that RC cannot control audio output of other software playing audio because the coding will be too daunting, however, if RC can pa...
  • 3 me toos
  • 0 replies
  • Idea
Photo of INTERNATIONAL, INC.
eFax Issues - Receiving cut attachments
There should be a change in the eFax attachment feature so that abnormal sized pages can be displayed correctly. It appears that any time...
  • 1 me too
  • 0 replies
  • Idea
Photo of Front Desk
call breakdown by day and time
I would like to have the ability to breakdown down incoming/outgoing call by day and time; same like you are able to do in "google my bus...
  • 1 me too
  • 2 replies
  • Idea
Photo of ujslg1
Suggested Improvement - Mobile App | User Configuration Ease of Access
U.S. Telephone Forwarding shortcut When using the mobile app in order to change the ring order for forwarded calls I must touch the scree...
  • 1 me too
  • 0 replies
  • Idea
Photo of Rob
On Mobile Softphone - Add "Select All" Mark as Read Feature
its tedious to be required to click and listen to each voice mail if I have already read the transcript in email.  This takes more time t...
  • 1 me too
  • 1 reply
  • Idea