voicemail preview message is horrible!
The voicemail preview that is sent to our email is terrible. I provided an example below: "Andy Smith effective is about to return the c...
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Call Queue: all users in group to access voicemail through User's Desktop/Mobile App
Our calls are automatically forwarded to three users. If no one answers, the call goes to the operator voicemail. We need all users to ...
resend welcome email to current extension.
Hello All I was hoping i can get some help and see if there is a way to re-send a welcome email to a current extension. We rotate extensi...
San Francisco Bay Area Customers: Participate in a live feedback session
We need YOUR input on our latest ideas so we can provide you the best experience. Currently looking for RingCentral customers in the San...
Capability for customer to be notified once their mailbox is full (faxes and voicemail)
Customer wanted to receive notifications (via email or call) when their mail box is full to avoid issue with receiving new faxes or voice...
can you set your voicemail messages to be emailed to yourself and another user, ie your assistant?
Voicemail messages - can the emails advising you have a new voicemail (with the voicemail attachment) can you set the system to send to m...
Route unanswered calls to IVR Menu with option to leave Voicemail
One of our lines is our dedicated Front Desk line (ext 100) and during business hours we'd like it to be answered by a live person that w...
custom rule error - Forwarding phone number cannot be the same as your account number
I would like to set a custom rule where calls from a specific number / caller ID always go to voicemail. Whenever I set this rule up, a...
hello can any one help me on how to get my phone to transfer voicemail it seems to go straight to dial tone
we have ring central, and everyone in the office can transfer calls to voicemail except my phone. i have tried resetting the phone and no...
Adding an option for simultaneous voicemails onto TWO physical phones
It would help our office SO much if there was an option to have all the voicemails from our umbrella number to go to all physical phones ...
Announcing ConnectCentral 2018, Nov 12-14, San Francisco
By Neha Mirchandani
The Importance of Uniting in a Disconnected Digital Age
The great contradiction of the digital age is that, despi...
Change main IVR voice for dial by name directory to include pound because the wait time is slow.
We have people often hang up after dialing the name of the person they are trying to reach due to the long wait time after using the dial...
Declined calls on Apple Watch go to personal voice mail rather than business voicemail.
When my office manager declines a call on her apple watch, the caller is directed to her personal voicemail, rather than our business voi...
General Voicemail
It would be beneficial to have each user access the General voicemail from the cell phone app vs having to login to the email and view th...
Alert caller the system is ringing another device
New to RC and VoIP in general. Users like the call handling feature to go from Desk to Cell to Home, etc. The problem is with all these...
