Feature Request: A way to lessen number of rings that the callers hear from their end when calling in
We need a way to lessen number of rings that the callers hear from their end when calling in. It takes 3-4 more rings than the expected n...
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Email Notification Column add to Template for Bulk Upload
For organizations where it is necessary to change email addresses of thousands of users, it would be helpful for the template to include ...
Convert Call Recordings into Text Transcript
How do I Convert Call Recordings into Text Transcript? This should be a basic, and easy to access, feature. Everything else out there d...
Voicemail Silent Message
Wanted to remove the Silent message since not all of the customer are leaving voicemail their just staying on the line. For Example, Lisa...
Adding the ability for a call to occur to notify users of an emergency after hours call
1. US 2. Provide Customer Support for Business Clients using our software 3. We would like for an additional notification type to be ad...
Call Queue Group Voicemail Improvements
Would like to make it so that if in a group, every member is on a call or unavailable, any extra callers that can't be matched with a mem...
direct voicemail transfer
It would be nice if transferring a call directly into a user's extension was easier. Right now, you have to press transfer, blind, *, 0,...
Mobile app background refresh so message alerts are synced with the desktop phone.
I would like to see the mobile app background refresh so that message status is synced with the desktop phone. Currently when a message ...
Voicemail email notifications to reflect different time zones
Our voicemail email notifications show the time received in the Pacific time zone. My business is located in the Eastern time zone. Ple...
Make Email Notification Faster
Please make the Email sent faster,rather than waiting for the email notification to arrive after 5 mins on getting the Voicemail left of ...
Out of Office Voicemail Greeting and Initial Voicemail Greeting setup within the Softphone App
Account Type:U.S / Mexico Business: Automotive Manufacturing Feature Request - Allow a user to set a call handling rule via the soft pho...
is there a way to get voicemails from my Yealink desk phone without entering my pin?
Download Voicemails in Bulk
customer inquired about the ability of downloading voicemails for a user in bulk, instead of having to download them one by one!
Accessability Improvement for the Visually Impaired
Hello, We're a UK based customer who carries out IT support for a regional charity that supports people with sight loss. Recently, we s...
Faxes & HIPAA compliance mode - feature request
2018-07-31 HIPAA compliance mode is a company wide policy. We love HIPAA compliant faxes! ... but when we ported in our phones, some fe...
