Admin changes noted
There should be a way to let all admin's know when something has been changed and or added. This way when I get an voicemail for a compan...
Conversations
Recent Conversations
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The ability to pick up (barge into) a call that has already gone to voicemail would be a great feature.
When a call is just missed and goes to voicemail I'd like to pick it up. This would also require some way to know that the caller you mis...
Voicemail
Does anybody know of a way to have the voicemail be left on the forwarded phone and not the ring central phone without using the app. Ex...
Convert Call Recordings into Text Transcript
How do I Convert Call Recordings into Text Transcript? This should be a basic, and easy to access, feature. Everything else out there d...
Feature Request - Options after Call Forwarding
Call rotation which allows caller an option to go back to main menu when they receive a voicemail. Keeping with ID Arm menu without comp...
Indicate new Voicemail on Presence button?
I have a Presence button setup to monitor an extension on a Cisco SPA 504G desk phone. Is there a way to make it indicate new voicemail o...
Opt-in and Opt-out Voicemail notification for User details update
Account type (U.S.)
A brief description of the business - Healthcare
A high level description of the product or feature being requested...
Voicemail - Transfer when using SSO
Account type -US Problem - We use Single Sign On (SSO) and an employee has left. We want to transfer all their past voicemails to super...
I don't want to allow voicemails to be deleted
Is there a way to not allow staff to delete voicemails or to have the auto-recording record them leaving the message? I need to be able t...
All calls go straight to voice mail. How do I fix this?
I need to fix this problem: all my calls go straight to voice mail. I have checked all my settings and I still cannot figure this out.
Call Queue: all users in group to access voicemail through User's Desktop/Mobile App
Our calls are automatically forwarded to three users. If no one answers, the call goes to the operator voicemail. We need all users to ...
Out of Office Voicemail Greeting and Initial Voicemail Greeting setup within the Softphone App
Account Type:U.S / Mexico Business: Automotive Manufacturing Feature Request - Allow a user to set a call handling rule via the soft pho...
Advertisements and Marketing - Corporate
Hi there - forgive me if this question has been asked before or needs to go to another area - but I am a new customer to RC and the only ...
Google contacts & Voice Mail
We would like incoming voicemails that are arriving into a Gsuite inbox to sync with Google contacts so that if the 'from' number is iden...
Dial Zero for Individuals
Our previous system allowed us to configure the Dial Zero option per individual and not just by company. We do not have an operator and ...
