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Photo of Natalie Carboni
September Feature Release Preview
Our next release of new features and upgrades is scheduled to start mid-August. See below for a preview of what’s new and register for ou...
  • 5 me toos
  • 15 replies
  • Article
Photo of RWhite
Conference Calling: Customize conference line number
It would make a huge difference for our company if RingCentral allowed its users to customize the number that we use to access the confer...
  • 12 me toos
  • 7 replies
  • Idea
Photo of MileHighWelch
Alert caller the system is ringing another device
New to RC and VoIP in general. Users like the call handling feature to go from Desk to Cell to Home, etc. The problem is with all these...
  • 2 me toos
  • 4 replies
  • Question
Photo of STORAGE
Call Screening
Would like Call screening to be able to differentiate between internal external calls.
  • 2 me toos
  • 1 reply
  • Idea
Photo of Elishia
Admin: Turn off notification when admin makes a change
Is it possible to turn off the user notification emails that are automatically sent out whenever the admin makes an adjustment to either ...
  • 7 me toos
  • 6 replies
  • Idea
Photo of Lisa Masters
SORT BY NAME IN PHONE PRESENCE
Sorting by name on phone presence.  Is it possible to sort all of the names that you add into your phones physical presence (including s...
  • 2 me toos
  • 5 replies
  • Idea
Photo of RheaD
Call Queue: play announcement for SoftPhones and Mobile App
when a queue/ department call is answered using the SoftPhone or Mobile App, it doesnt announce the name of the caller or the department'...
  • 28 me toos
  • 8 replies
  • Idea
Photo of Alex Iliff
SMS: ability to SMS from the RingCentral website or email
As we start to make incredible use of your SMS service, we find it would be helpful if we could reply via one of the services mentioned a...
  • 173 me toos
  • 65 replies
  • Idea
Photo of Michael Mays
Desktop App: Server 2008 terminal server environment
I work for a managed IT provider supporting a company with ~200+ employees, all of whom have recently been migrated to RingCentral phones...
  • 7 me toos
  • 8 replies
  • Idea
Photo of Catering
RingCentral Fax printout to printer
We had to switch accounts recently and it has changed our settings. We used to receive a printout through one of our office printers (as ...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Libeth Sanchez
Call Disconnected: Rep or customer feature
When monitoring calls for quality assurance we are unable to determine if the customer disconnected the call or if the representative dis...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Wes
User Settings: Disable call waiting while on a call.
Use a "Currently on another Call" greeting message while on another call or have the capability to disable Call waiting. An options that...
  • 40 me toos
  • 14 replies
  • Idea
  • Under Consideration
Photo of Front Desk 1096
Originating number on caller ID to emails?
Could you please add the caller ID number for the originating call when that persone gets your email. They are getting the name of the pe...
  • 1 me too
  • 1 reply
  • Idea
Photo of Ryan Oley
Call Logs: Call Queue not to show 'missed call' when a call is answered by another user in Queue
We are a small business where anyone of our four employees can answer any incoming call.   We have a Call Queue set up so that all the ph...
  • 91 me toos
  • 42 replies
  • Idea
  • Under Consideration
Photo of Craig Carpenter
Ring Central Phone Screensaver
Presently according to Ring Central Customer Support ALL Ring central phones have the ability for a screensaver removed from their phones...
  • 1 me too
  • 1 reply
  • Question
  • Answered