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Photo of Meg Giddings
Need more detailed reports for IVR menus
Our U.S.-based business (a travel company) has around 40+ digital lines and mainly relies on the RingCentral soft-phone desktop app rathe...
  • 10 me toos
  • 0 replies
  • Idea
Photo of June Labastida
Conference Call: Add International Dial-In Numbers
Hi Community, I would like to suggest adding International Dial-in Numbers for China, India and Philippines.  Existing Conference Bridge ...
  • 142 me toos
  • 98 replies
  • Idea
  • Planned
Photo of Mike Rowe
User Groups without Managers/Selecting by Department in Analytics Portal
Account type  (U.S., Canada, UK,  AT&T, Telus, BT) - U.S. A brief description of the business - Law Firm A high level description of the...
  • 5 me toos
  • 1 reply
  • Idea
Photo of Carlin
Call monitoring/ department/ user group connection
We are struggling with getting our user's the correct access with all the manual processes around call monitoring, departments, and user ...
  • 1 me too
  • 1 reply
  • Idea
Photo of FuneralDIR
When setting up a holiday rule will it overwrite a rule already in place?
Holiday rule over a daily rule
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Alex Iliff
SMS: ability to SMS from the RingCentral website or email
As we start to make incredible use of your SMS service, we find it would be helpful if we could reply via one of the services mentioned a...
  • 174 me toos
  • 66 replies
  • Idea
Photo of Wes
User Settings: Disable call waiting while on a call.
Use a "Currently on another Call" greeting message while on another call or have the capability to disable Call waiting. An options that...
  • 46 me toos
  • 16 replies
  • Idea
  • Under Consideration
Photo of Edward Walker
Easier design for adding Users to Presence
1. US account 2. We fix motors, transformers 3. an easier way to add users to Presence 4. The way you add users to Presence right now is ...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Linnea Alvord
Schedule a Meeting That I Don't Plan to Attend
I have to schedule a meeting for and internal and external resource, that I will not be able to start. I can't ask the other people to se...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of RheaD
Call Queue: play announcement for SoftPhones and Mobile App
when a queue/ department call is answered using the SoftPhone or Mobile App, it doesnt announce the name of the caller or the department'...
  • 30 me toos
  • 12 replies
  • Idea
Photo of Chris Duquette
Notification email removed?
I was checking / changing programming for a customer and i realized there is no longer a place to put the email where the voicemails shou...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Chris Duquette
intercom via 1 button?
is there a way to intercom a user without having to hit the intercom key on my phone and then dial their extension number? a customer of ...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of LeAnn
Desktop app: transfer voicemails from one extension to another
We would love it if there was a way to transfer voicemails from one extension to another.  Can the engineers work on implementing this?
  • 36 me toos
  • 17 replies
  • Idea
Photo of Daniel Salinas
Templates with Multi-Site Functionality
We have more than 600 users in close to 250 franchised offices in the USA and we are constantly adding users to our different locations...
  • 3 me toos
  • 1 reply
  • Idea
Photo of Angela Y.
San Francisco Bay Area Customers: Participate in a live feedback session
We need YOUR input on our latest ideas so we can provide you the best experience. Currently looking for RingCentral customers in the San...
  • 1 me too
  • 1 reply
  • Announcement