Conversations

Conversations 1 - 20 of 23
Photo of Mary Jane Adlao
One push button to Park a call, regardless if it's a Public or Private Parking.
Knowing that there are ways on how to park a call (for Private and Public Parking), it would be better if there is a specific button to p...
  • 1 me too
  • 1 reply
  • Idea
Photo of Lisa Friedman
Change Columns in Personal Contacts
We are a US account using RingCentral for our newly established sales office.  We currently have 4 primary users.  I'd like to see flexib...
  • 5 me toos
  • 2 replies
  • Idea
Photo of Lily Morris
Show Original Callers Number in Caller ID when Transferring calls
We have agents requesting the ability to see the original caller's number instead of the person's number who is transferring the call. We...
  • 181 me toos
  • 52 replies
  • Idea
Photo of Mike
Add Custom RingTones for Mobile App, Desktop app and Deskphones
We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones.  Please comment and vo...
  • 306 me toos
  • 74 replies
  • Idea
Photo of alfm
Ability to hide user accounts from 'Company Directory'
Problem Like most Ring Central customers our implementation is a complex mix of 'User Accounts' and 'Groups' - all of which show in the ...
  • 33 me toos
  • 11 replies
  • Idea
  • Planned
Photo of Plese
Deskphone: add External Speed Dials
We recently ordered an SPA514 with 2 sidecars. The idea was to set up the sidecar buttons with 10 digit speed dials. Unfortunately RC fir...
  • 22 me toos
  • 15 replies
  • Idea
Photo of Robert Del Bueno
Mobile App: Using bluetooth headset to answer incoming call?
I am able to use my Bluetooth headset with Android RC App, however I can only use it to talk/listen, but not to actually answer the call....
  • 16 me toos
  • 32 replies
  • Idea
  • Under Consideration
Photo of Michael Walkley
Park Location Ringback
Please add a timed ringback for calls on Park Locations ASAP. This seems like a basic feature that I'm surprised was not implemented with...
  • 11 me toos
  • 5 replies
  • Idea
Photo of Eric Almassy
RingCentral Meetings: attendees not required to download app
RingCentral Meetings: screen sharing without participant downloading. I work with attendees on Ring Central Meetings that are NOT tech s...
  • 124 me toos
  • 43 replies
  • Idea
  • Implemented
Photo of American Pacific Mortgage
Choose which lines ring on monitored lines
I need to set up a monitored line on my assistants handset.  She has a VVX410 and can have up to 10 additional lines on her phone.  Howev...
  • 11 me toos
  • 4 replies
  • Idea
Photo of bship810
Presence: Call Status via desktop app/smartphone
Our company uses smartphones instead of desk phones, but we would like to utilize the "presence" feature that will alert others if we are...
  • 9 me toos
  • 7 replies
  • Idea
Photo of hank schleber
User Settings: Backup settings
I want to backup all of my settings and greetings before I make some significant changes.  Best would be to be able to backup to a file o...
  • 18 me toos
  • 14 replies
  • Idea
Photo of Jacob Swanson
is it possible to export call log into excel allowing the log to be automatically updated?
I am wondering if you can use the queries and connections in excel to keep call logs updated in excel? what i have found out so far: - w...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Brian
RingCentral Presence - Allow for customization to pick when your phone should ring based on different people
Account type  (U.S., Canada, UK,  AT&T, Telus, BT):  US A brief description of the business :  Engineering A high level description of t...
  • 5 me toos
  • 0 replies
  • Idea
  • Archived
  • Merged
Photo of Diane Helbig
Ringcentral Meeting: need the attendee list after the meeting
How do I access the list of attendees from my meeting after it is over
  • 25 me toos
  • 9 replies
  • Idea
  • Implemented
Photo of alfm
Dialling an invalid number should give a spoken warning
Problem When we dial an invalid number, such as leaving out a digit or using an invalid prefix, the RC line simply returns an engaged so...
  • 3 me toos
  • 1 reply
  • Idea
Photo of alfm
Mobile App 'RC Phone' should not auto-start with the device
Problem When you have installed the 'Ring Central Phone' app on your mobile it will be automatically started when the phone is turned on...
  • 3 me toos
  • 2 replies
  • Idea
Photo of alfm
Make the Ring Central connecting call sound distinct
Problem When you place a call on Ring Central the audio you here will connecting is in fact in two phases. Phase 1: Ring Central trying...
  • alfm, 8 months ago

  • 2 me toos
  • 0 replies
  • Idea
Photo of MULLETT
Billing : See minutes history
Please add an option to see the minutes history, for example I would like to know how many minutes I used for last month. On the Admin po...
  • 4 me toos
  • 0 replies
  • Idea
Photo of alfm
Warm / Attended call transfer ID should reflect the current caller
In our company we use 'warm transfers' / 'attended transfers' as the de facto standard for transferring all our calls. We have noticed th...
  • 9 me toos
  • 1 reply
  • Idea
  • Archived
  • Merged