Conversations

Conversations 1 - 20 of 68
Photo of Marc Reavis
Conference Calling: Admin to change host code/participant code for security reasons
I'd like to add my voice to the chorus of those asking for the ability to change conference bridge numbers and host codes, for security r...
  • 49 me toos
  • 16 replies
  • Idea
Photo of Lily Morris
Show Original Callers Number in Caller ID when Transferring calls
We have agents requesting the ability to see the original caller's number instead of the person's number who is transferring the call. We...
  • 179 me toos
  • 50 replies
  • Idea
Photo of Danp
Message "Switch call to this advice" keeps popping up in the desktop app
Account type: US Desktop version: 9.4.3-29474 I started having this issue in the last week. After a call ends, I get a green button in t...
  • 9 me toos
  • 26 replies
  • Question
  • Acknowledged
Photo of Aaron
Call Queue name on screen - show called extension
I have multiple call groups, and they go to some overlapping people. I would like the phone to show which extension was dialed to the cal...
  • 98 me toos
  • 38 replies
  • Idea
  • Under Consideration
Photo of Jonathan Otter
Microsoft Office Teams Integration
Account type: US A brief description of the business B2B services. Sales and execution of our services requires a workflow that is mo...
  • 19 me toos
  • 3 replies
  • Idea
Photo of Lee
Not getting Limit Reached when logging in with a softphone phone only extension
We have many travelers that only have softphones and no physical phone. Recently I have noticed one extension that can log in to 2 comput...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of DEREBENSKIY
Reports: filter by time periods, not just by date
It would be nice if the call reports could be limited by time periods as well as by date
  • 15 me toos
  • 5 replies
  • Idea
  • Implemented
Photo of Jenny Luo
Turn off system generated reminder in which a certain feature is enabled
We keep getting reminder emails that just clutter our inbox saying "Automatic recording has been turned on" We know it has been set up a...
  • 5 me toos
  • 2 replies
  • Idea
Photo of Mike
Changes to our "Champions" program.
What is a “Champion” ? Brand Advocate Most Loyal Customers &Partners Most Helpful CommunityUsers RingCentral Product Experts Upholds Comm...
  • 7 me toos
  • 8 replies
  • Announcement
Photo of Matthew Austria
Change Auditing/Logging
I'd like to request an audit/logging feature that will record who made what changes at what time. We have a couple admins and they do hap...
  • 78 me toos
  • 32 replies
  • Idea
  • Implemented
  • Archived
Photo of Paul De Stefano
Have physical phone and desktop app, want to add a mobile phone to same ext. Possible? Read something that implied not the case anymore.
I have a physical phone and a desktop app attached to the same extension. I want to add a mobile phone as well. Is this possible? I jus...
  • 1 me too
  • 3 replies
  • Question
Photo of Nikki Casha
Creating an Advanced Call Rule for Specific Numbers
Zillow has recently re-started their concierge service where they call our number and connect us with a client. From experience in the pa...
  • 1 me too
  • 2 replies
  • Idea
Photo of Josh Munguia
FAX ISSUES!!!! I DARE YOU TO READ!
Hello Everyone, I have been using ring central for about 3 months now and I have been pleased with the reliability of the services....
  • 2 me toos
  • 7 replies
  • Idea
Photo of Ray
Caller ID: multiple Company names
Currently right now my Account can only have 1 "Company Caller ID".  This name will show up for any outbound call I make.  The problem is...
  • 41 me toos
  • 28 replies
  • Idea
Photo of Matt Smith
Unified application for Meetings, Glip, and Softphone Discussion
I am an enterprise user - my company uses RC for phone as well as RC Meetings & RC Rooms. I am getting pushback from my user community ov...
  • 12 me toos
  • 10 replies
  • Idea
  • Planned
Photo of Phil Glantz
Desktop application failing to log text and voicemail messages that do get logged on iphone app
Sporadically, voice mail messages and text messages received and logged on my iphone RC app do not show up in the RC for Windows applicat...
  • 12 me toos
  • 8 replies
  • Question
  • Acknowledged
Photo of Matthew Spoor
Add ability to Forward Voicemail from Desktop App and Plugins.
Forwarding voicemails from the desktop app and various pluggins would be very helpful. Right now, if an admin gets a voicemail and needs ...
  • 69 me toos
  • 7 replies
  • Idea
Photo of Andrew Uhacz
Don't Interrupt Typing When There is an Incoming Call
On the soft phone we have our 7 users setup to simultaneously receive calls. So all seven users see the incoming call if nobody is on the...
  • 9 me toos
  • 6 replies
  • Question
  • Answered
Photo of Marchesini
Would like to have the ability to "redial" from the Ring Central App.
Currently there is no ability to "redial" a number from the Ring Central App, as the dialed numbers are not recorded. We only have access...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Max McNamara
Desktop App: click to dial
I want to be able to call from my computer by clicking on a phone number hyperlink and having the Rincentral App open on my computer and ...
  • 29 me toos
  • 17 replies
  • Idea