Ben Foster
Joined on June 5, 2013
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Conversations 141 - 160 of 351
No connection for outbound calls
I am a US based business customer and my team does not have the ability to dial outbound. The phone continuously rings. Please help?!
Message waiting indicator for IP handset
Is there a Ring Central Voice Mail Server that can be configured in an IP handset? I am trying to configure voicemail on a Cisco SPA303...
Current web browser not supported? Computer at risk?
When logging in Ring Central says I need to use the latest supported web browser or proceed at my own risk. When I tried to update my Int...
Call Handling in Group Settings
Hi there,
We currently have a group setup during normal business hours (it will ring to 5 phones.) We want to be able to set the syste...
Dial By Extennsion
Hello everyone,
How do I set up the system to operate in this way >>> Customer calls. They are greeted by a custom greeting (that par...
Multiple ext's for One desk Phone
Can one phone have more than one ext.?
I want my SoftPhone to handle and show calls to multiple ext's. as well as the desk phone & iPh...
How do you simply set up to take voicemails for extensions rather than transferring caller to another phone?
When someone calls in to my main number, they are given option to choose one of two extensions. When choosing, they then hear a message.....
How do we change the operator greeting
We are trying to change the recorded message assigned to the operator. I happens on the mainline when someone selects 0 during the greeti...
Mobile App: Does it use cell phone minutes?
When ringing out of the softphone app to your cell phone, are you now using your cell phone minutes or minutes with RingCentral?
If I bought a hard-phone (box) do I have a soft phone somewhere, too?
New to RC, porting 800s, cells, etc. and never used soft-phones. I'd like to try speaking into my Dell XPS15 lappy (without headsets pre...
Forwarding calls to a separate extension
How do I forward a call to a different extension after I have already answered it? i.e. I act as reception desk and send caller to an emp...
how do I turn off the sound on the desktop?
I use my windows 7 desktop app for faxing, etc, but I use my cell phone for calls. How do I turn off the sound so there are no ring soun...
Can you send or receive business SMS texts from the main line?
Using my Android app, I cannot seem to send/receive texts and it asks me to use a direct number. I don't want to use a direct number; I w...
Why can I not get the incoming calls to transfer to my cellphone when out of the office?
I have messed with the call forwarding and call handling and turned on and off the smartphone option. It stops ringing the desk phone aft...
HELP! Having problems finding incoming FAX
I need help understanding how to get a fax. I can send them and see where they come in but for the life of me I have no clue how to print...
Import multiple fax numbers from Text file.
Hi,
I have many text files with fax numbers (Comma delimited). Just #, no names.
In the following format 1231231234
I tryed to im...
Can you have multiple companies on a single account?
want to have company name show as caller id when calling out with a specific company number, but have ability to have more than one compa...
How do I troubleshoot call flow within my network?
We are having a lot of trouble over the last month with our call flow. User's phones don't ring, soft phones don't ring. Ring Central h...
Why don't the desk phones ring when someone calls?
Since roughly December, our company has started experiencing an issue more and more frequently (now something we deal with multiple times...