Conversations

Photo of Heisley
SMS: Group Message
I am currently using send hub of which allows me to crate a group of contacts an label it for example ( Text Group 1). This is a group te...
  • 91 me toos
  • 46 replies
  • Idea
Photo of Craig Thomas
Create and Save a Group for future texts
i am a travel agent that books large group trips. I frequently have to send out group texts to the people traveling with updates and info...
  • 1 me too
  • 1 reply
  • Idea
  • Archived
  • Merged
Photo of Texan
How can I see if another user is on the phone with the Polycom VVX 201?
There is myself and 1 other user and we are both Admin for the system. I'd like to see when she is on the phone and vise versa. Is there ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Benjamin Pina
Add Private Park Locations to the RingCentral App
I have not been able to figure out how to pick up a call from a park location/place a call on a park location.  We utilize the mobile ap...
  • 1 me too
  • 5 replies
  • Idea
Photo of Simon Hagan
Phone app really slow to respond
I've been using the desktop app in Windows 10 for a short while and it's slow to the point of being unusable sometimes.    Does anyone ha...
  • 2 me toos
  • 3 replies
  • Question
  • In Progress
Photo of Ryan Oley
Call Logs: Call Queue not to show 'missed call' when a call is answered by another user in Queue
We are a small business where anyone of our four employees can answer any incoming call.   We have a Call Queue set up so that all the ph...
  • 97 me toos
  • 45 replies
  • Idea
  • Under Consideration
Photo of BLUVSTEIN
Missed Calls
When our organization receives a call, and an agent answers, it shows every other agent has missed the call. How do I turn that function ...
  • 1 me too
  • 1 reply
  • Question
  • Archived
  • Merged
Photo of Ryan Finchum
multiple businesses, 1 phone
i have a company that would like VoIP service, but they want to be able to tell when someone calls in what company they are calling for b...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Kelsey Charron
After Hours Call Routing - IVR & Groups
Our account was setup so that if a call comes in to our main line after our business hours, it will play a custom message that advises th...
  • 1 me too
  • 5 replies
  • Question
Photo of Edin Kajtezovic
How to turn off missed calls notifications on the new ringcentral (glip) app?
i don't like this when I get notification on every missed call, which at our company is counted as missed even someone else answered. I l...
  • 8 me toos
  • 11 replies
  • Idea
Photo of Tim Torrisi
Allow different routing for Call Queue calls and direct line calls
I just got off of the phone with support about this, and was told that if a user has their Call Handling set to simultaneous, then an una...
  • 4 me toos
  • 5 replies
  • Idea
Photo of Home Office HR Process Improvement
Full setup of extensions
it would be nice to be able to, at the setup stage for an extension, create the password/security question/and pin for the particular ext...
  • 3 me toos
  • 4 replies
  • Question
  • Answered
Photo of Kronk
If a fax shows "no answer", does that mean it was never sent? Does the system keep trying until the document is successfully sent?
Fax confirmation
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of alma
How to track spam calls How to get statistics on how many calls we are getting from Spammers
For the past 3 months, We got  1333 missed calls which is about 45 % of total inbound calls ...  For me as a business owner very importan...
  • 1 me too
  • 5 replies
  • Question
Photo of Bray
under User/Phones + Extensions, how do I remove a phone? There is edit but no delete
I need to delete this strange phone from a user's account. It's a random phone number that no one knows.  RingCentral Phone app(818) 935-...
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of Benjamin Pina
RingCentral App Running Slow
Has anyone else noticed the RingCentral App moving really slow every so often? It is a little frustrating when my productivity/efficiency...
  • Benjamin Pina, 1 month ago

  • 1 me too
  • 0 replies
  • Question
Photo of Susan Skaggs
Task Priority
Add the ability to prioritize tasks
  • 3 me toos
  • 2 replies
  • Idea