Conversations

Conversations 1 - 20 of 635
Photo of Brian Hughes
Phone dialing numbers by itself
I have Polycom phones that are self-dialing clients and intercoms. This is very aggravating as this process never stops. Client and cus...
  • 2 me toos
  • 17 replies
  • Question
  • Answered
Photo of Natasha Parker
Glip Question: Add/Save Contact within Glip?
When receiving a SMS text in Glip from an external contact, is there then a way to then create or name a contact in Glip so it shows the ...
  • 16 me toos
  • 6 replies
  • Idea
Photo of Manuel Ramirez
Add/Access Contacts from Glip App.
  • 3 me toos
  • 3 replies
  • Idea
Photo of Mike Russell
we are moving to a new location
Can we keep our number?  We may be moving either down the street or to another zip  about 15 miles away does that matter?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Aaron
Call Queue name on screen - show called extension
I have multiple call groups, and they go to some overlapping people. I would like the phone to show which extension was dialed to the cal...
  • 101 me toos
  • 41 replies
  • Idea
  • Under Consideration
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 315 me toos
  • 82 replies
  • Idea
Photo of Brandon Scivolette
Force Restart of Polycom Desk Phone if Internet Drops?
Although rare, there are times when our internet connection drops for a short period. The problem is, when it comes back online we almost...
  • 3 me toos
  • 2 replies
  • Question
  • Answered
Photo of EXTENSION
Goldmine Integration
Looking to have RingCentral communicate with our Goldmine CRM.  Idea is to have calls come in, then automatically open the customer assoc...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of MURPHY
Transfer Original Caller ID to another user extension or 3rd party number
Account type: US A brief description of the business  A high level description of the product or feature being requested: Transfer the o...
  • 1 me too
  • 1 reply
  • Idea
Photo of Saadet - Community Support
RingCentral Meetings & Mac Mojave 10.14
Hello Everyone, We have important information to share regarding Apple’s upcoming Mac Mojave 10.14 operating system update. On Septembe...
  • 4 me toos
  • 9 replies
  • Announcement
Photo of Lily Morris
Show Original Callers Number in Caller ID when Transferring calls
We have agents requesting the ability to see the original caller's number instead of the person's number who is transferring the call. We...
  • 181 me toos
  • 52 replies
  • Idea
Photo of Wendy Archer
Provide log report for SMS texts
Would like to print out SMS text messages
  • 77 me toos
  • 21 replies
  • Idea
  • Under Consideration
Photo of RheaD
Call Queue: play announcement for SoftPhones and Mobile App
when a queue/ department call is answered using the SoftPhone or Mobile App, it doesnt announce the name of the caller or the department'...
  • 31 me toos
  • 13 replies
  • Idea
Photo of Scott
Desktop App: Deauthorize Softphone on Exit (logout)
Many people have a desktop at work and use a laptop while traveling or working from home, myself included.  If the softphone would deauth...
  • 98 me toos
  • 34 replies
  • Idea
Photo of Liubov Penyugalova
Usage and Adoption Reports
Hey Everyone, our analytics team is working now on Feature Usage and Adoption Reports. We would like to help you understand which of the ...
  • 3 me toos
  • 9 replies
  • Announcement
Photo of Mark Fithian
Dialing between U.S. and Germany
We have offices in the U.S. and one in Germany. Is it possible to use the softphone in Germany just as we do in the U.S. that we can just...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of RWhite
Conference Calling: Customize conference line number
It would make a huge difference for our company if RingCentral allowed its users to customize the number that we use to access the confer...
  • 14 me toos
  • 8 replies
  • Idea
Photo of Taylor
Public Roadmap for Feature Development
When contacting support channels we are told "there's nothing I can do" by the support reps when raising issues of missing (yet necessary...
  • 6 me toos
  • 3 replies
  • Idea
Photo of Hunter
RingCentral Archive Manager
A separate RingCentral viewer is needed to access data that has been archived off from RingCentral servers to an individual's file server...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Jessica - Community Support
ConnectCentral 2018 Winners!
Congrats to Rhonda, Dean Rogers, Matthew Park, David Guzman, and Brandon Burchard, the winners of the Amazon Gift Card Prize for attendi...
  • 1 me too
  • 1 reply
  • Announcement