Conversations

Conversations 1 - 20 of 614
Photo of Saadet - Community Support
RingCentral Meetings & Mac Mojave 10.14
Hello Everyone, We have important information to share regarding Apple’s upcoming Mac Mojave 10.14 operating system update. On Septembe...
  • 3 me toos
  • 7 replies
  • Announcement
Photo of Charles Giroux
Prevent callers from dialing other extensions when in caller queue
We are a company that provides white labeled tech support to various other companies. At the moment, it is possible for callers waiting i...
  • 3 me toos
  • 1 reply
  • Idea
  • Under Consideration
Photo of Mike
Provide an option for blocking robo dialers and caller ID spoofers.
 I also think it would be important for RingCentral to collect data on this kind of problem. Perhaps add a Report Invalid Call button, so...
  • 47 me toos
  • 42 replies
  • Idea
Photo of suganthavanan t
How to integrate Netsuite to Ring Central?
How to integrate Netsuite to Ring Central? I Need Explanation in detail. 
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of asfd
How do I Turn off the “Press 1 Before Connecting” Prompt? (Windows Application)
Turn Off Annoying Pointless Message And Call Directly
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Miguel Patino
'ring out' feature for RingCentral Meetings
Allow the option to 'ring out' for audio at the start of a meeting.this function exists for the softphone and exist for Skype and other w...
  • 1 me too
  • 1 reply
  • Idea
Photo of Trisha
Add Additional Star-Key or # Key Commands
Numerous customers have asked for this simple feature in the forums but it seems the only answer ever provided is to use Presence or call...
  • 35 me toos
  • 13 replies
  • Idea
Photo of Lily Morris
Reports: Export to Excel for IVR and Call Queue Settings
We are looking for reporting or the ability to export to excel to show all of our call queues/ IVR's and their settings. As we continue t...
  • 4 me toos
  • 7 replies
  • Idea
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 292 me toos
  • 72 replies
  • Idea
Photo of R. Cane Questions
exceptions to unconditional forwarding (alias conditional forwarding)
This is for a US-based RC service. I'd like to set up unconditional forwarding (which I've done), *except* if it's from a specific numbe...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of Robert Stoeber
Why are "guests" suddenly appearing in my RingCentral app?
I have been using the RingCentral phone app on my mobile devices and MacBooks for years with no problem. Last time I looked at Glip I had...
  • 2 me toos
  • 4 replies
  • Question
Photo of Christina Feile
Record vmail and auto-attendant greeting from desk phone instead of cell phone
Can you record the auto attendant greeting and vmail greetings from a desk phone? Calling the cellphone is annoying and we do not have mi...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Nathan Andersen
Notify us when new supernet is added
For network security, we have a whitelist in place for controlling network traffic.  I am sure many other customers have whitelists/black...
  • 5 me toos
  • 4 replies
  • Idea
Photo of BISHOP
Implement email to RC SMS functionality
All major cell carriers support an email address scheme in which anybody can send a message to <phonenumber>@carrier.com, and the text in...
  • 26 me toos
  • 11 replies
  • Idea
Photo of Clay
Deskphone: How to use Line Keys for Intercom Calls
Sorry if this has been covered before.  I looked through the forums and couldn't find anything.  Does anyone know if it's possible to con...
  • 5 me toos
  • 8 replies
  • Question
  • Answered
Photo of Jheck Taruc
Disable email uniqueness
bring back the feature where I can use my single email as a contact email for all extensions. It is very inconvenient for me since I need...
  • 18 me toos
  • 22 replies
  • Idea
  • Implemented
Photo of Lily Morris
Show Original Callers Number in Caller ID when Transferring calls
We have agents requesting the ability to see the original caller's number instead of the person's number who is transferring the call. We...
  • 175 me toos
  • 47 replies
  • Idea
Photo of Mike
Changes to our "Champions" program.
What is a “Champion” ? Brand Advocate Most Loyal Customers &Partners Most Helpful CommunityUsers RingCentral Product Experts Upholds Comm...
  • 7 me toos
  • 8 replies
  • Announcement
Photo of Matthew Austria
Change Auditing/Logging
I'd like to request an audit/logging feature that will record who made what changes at what time. We have a couple admins and they do hap...
  • 78 me toos
  • 32 replies
  • Idea
  • Implemented
Photo of Eddie Forero
Add Pauses and #s in Contact Numbers.
Would like to see the ability to add pauses and #s into pone number for dialing extensions and initiating actions. For example: I want ...
  • 142 me toos
  • 33 replies
  • Idea
  • Implemented