Conversations

Conversations 1 - 20 of 579
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 265 me toos
  • 67 replies
  • Idea
Photo of Natasha Parker
Glip Question: Add/Save Contact within Glip?
When receiving a SMS text in Glip from an external contact, is there then a way to then create or name a contact in Glip so it shows the ...
  • 8 me toos
  • 3 replies
  • Idea
Photo of John Walker
Mobile App Transferring Issues
Whenever a user transfers a call on their Mobile App to another extension, it rings that user's mobile phone back after they transfer it....
  • 4 me toos
  • 7 replies
  • Question
  • Acknowledged
Photo of Jin
Same email when adding an extension
Account Type: U.S. I noticed that on the new version of Ringcentral Web Service, the feature in which we can add extensions with the sam...
  • 1 me too
  • 3 replies
  • Question
Photo of DanR
Enhancement: Fixed Email Thread Grouping for SMS Notifications by Email
Summary: In the SMS notifications by email; the current format for the automatically generated email subject lines is surprisingly proble...
  • 6 me toos
  • 2 replies
  • Idea
Photo of Chris Duquette
Cisco SPA 508g won't show message indicator on phone
Upon logging into my extension online I noticed I had 20 messages, my phone showed no indication I had messages. 
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Mike
Changes to our "Champions" program.
What is a “Champion” ? Brand Advocate Most Loyal Customers &Partners Most Helpful CommunityUsers RingCentral Product Experts Upholds Comm...
  • 6 me toos
  • 4 replies
  • Announcement
Photo of LIULIAS
SMS: Scheduled SMS to be sent
I'd like to be able to schedule SMS/text messages in the future.  Is there a way to do this in RC Desktop or via Office 365 or Google or ...
  • 41 me toos
  • 16 replies
  • Idea
Photo of Eddie Forero
Add Pauses and #s in Contact Numbers.
Would like to see the ability to add pauses and #s into pone number for dialing extensions and initiating actions. For example: I want ...
  • 142 me toos
  • 33 replies
  • Idea
  • Implemented
Photo of ROBINSON
Fax: How to block spam faxes
Everyday I get a number of faxes on my Ring Central phone line.   These are all SPAM. I would like to block any faxes to my mobile phone...
  • 3 me toos
  • 4 replies
  • Question
  • Answered
Photo of Hudson Bair
How do I port my numbers from RingCentral to Googlevoice?
I no longer need a virtual PBX, how can I port my numbers with RingCentral to another service like GoogleVoice?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Brooke Sines
SMS / Text Auto Responder
Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and am a Realtor. There are auto Text responses ...
  • 141 me toos
  • 51 replies
  • Idea
  • Under Consideration
Photo of eAgency
Paging Groups limitation
Paging Groups have an arbitrary and low limit of 25 members. I want a Paging Group that has ALL my users in it, 40 of them. So I can page...
  • 8 me toos
  • 3 replies
  • Idea
Photo of Oto
Custom Text Message Reply
Please add the ability to create custom text messages that we can use during incoming calls.
  • 2 me toos
  • 2 replies
  • Idea
Photo of Jeffrey Goodman
Verizon text messages not fully visible.
I have text messages being forwarded via SMS to my Verizon phone.  When the messages come in, there are several lines of text announcing ...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Lily Morris
Show Original Callers Number in Caller ID when Transferring calls
We have agents requesting the ability to see the original caller's number instead of the person's number who is transferring the call. We...
  • 167 me toos
  • 44 replies
  • Idea
Photo of Jonathan Goldszmidt
When using Glip to send and receive text messages there should be away to assign an alias/name to the phone number.
There should be a way to assign a name or alias to phone numbers that you send or receive text messages to/from through Glip.
  • 2 me toos
  • 1 reply
  • Idea
  • Archived
  • Merged
Photo of Stripling
Is there a way to sly dial (go straight to voicemail)?
  • 3 me toos
  • 4 replies
  • Question
  • Answered
Photo of Brandon
We are having trouble enabling SMS due to a connection issue. Please restart the app and try again.
Is anyone else seeing this error in Glip?We are having trouble enabling SMS due to a connection issue. Please restart the app and try aga...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Matt Dillman
Customize key presses
Large company with over 50 offices in 19 states.  I would like to setup a company-level IVR menu on our company number that allows a call...
  • 1 me too
  • 2 replies
  • Question