Conversations

Conversations 1 - 20 of 38
Photo of Ross
Contacts: sync personal contacts to physical phone
It is very important that RC provides a way to import contacts to PolyCom phones (Like VVX500). PolyCom says it is very possible but must...
  • 81 me toos
  • 36 replies
  • Idea
  • Planned
Photo of Boardroom One
Call Log doesn't show phone numbers of inbound callers without Name Display (Caller ID Name)... only City that called (twice!). RC Desktop
If an incoming call does not have a Name field associated with their caller ID (Name Display) but still displays the phone number only......
  • 1 me too
  • 1 reply
  • Idea
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 241 me toos
  • 61 replies
  • Idea
Photo of Plese
Deskphone: add External Speed Dials
We recently ordered an SPA514 with 2 sidecars. The idea was to set up the sidecar buttons with 10 digit speed dials. Unfortunately RC fir...
  • 17 me toos
  • 11 replies
  • Idea
Photo of alfm
Ability to hide user accounts from 'Company Directory'
Problem Like most Ring Central customers our implementation is a complex mix of 'User Accounts' and 'Groups' - all of which show in the ...
  • 21 me toos
  • 6 replies
  • Idea
  • Planned
Photo of Scott
Desktop App: Deauthorize Softphone on Exit (logout)
Many people have a desktop at work and use a laptop while traveling or working from home, myself included.  If the softphone would deauth...
  • 81 me toos
  • 30 replies
  • Idea
Photo of Natalie Carboni
What’s New with Polycom VVX Firmware 5.6.0 coming May 2018
In our continued effort to improve reliability and security for your RingCentral service, we have scheduled maintenance to update the fir...
  • 9 me toos
  • 22 replies
  • Article
Photo of Boardroom One
Polycom Trio 8800 - Which Hardware Version is supported?
We are looking to purchase a Polycom Trio 8800 Conference phone (not from RC), but want to ensure we order the proper hardware that will ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Brandon
PLEASE allow spoofing of outbound caller ID number
Account type  (U.S., Canada, UK,  AT&T, Telus, BT) - all A brief description of the business - all A high level description of the produ...
  • 19 me toos
  • 11 replies
  • Idea
Photo of Richard Callaway
Contacts: share my Personal Contacts with all users
We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow ...
  • 117 me toos
  • 38 replies
  • Idea
  • Under Consideration
Photo of Lily Morris
Show Original Callers Number in Caller ID when Transferring calls
We have agents requesting the ability to see the original caller's number instead of the person's number who is transferring the call. We...
  • 155 me toos
  • 41 replies
  • Idea
Photo of Kaitlyn
RingCentral Meetings: Request Meeting History
Product Enhancement Request: I would like to request an enhancement for RingCentral Meetings. It would be nice to be able to view previou...
  • 12 me toos
  • 7 replies
  • Idea
  • Implemented
Photo of Matthew Austria
Change Auditing/Logging
I'd like to request an audit/logging feature that will record who made what changes at what time. We have a couple admins and they do hap...
  • 73 me toos
  • 31 replies
  • Idea
  • Planned
Photo of Jose Blanco
Call Queue: recording that tells customer what number they are in line
I would like a recording for the call queue to tell the customer what number they are in line for getting attended.
  • 10 me toos
  • 7 replies
  • Idea
Photo of Brian Brewer
RingCentral Meetings: Provide a Custom url
Are there any plans to allow for a custom URL for ring central meetings?  For example, rather than sending an invitation to join a meetin...
  • 19 me toos
  • 6 replies
  • Idea
Photo of Jeff Salisbury
Enable Caller ID for RC Support Engineers
US account with international offices - 1000+ digital linesI get around 10 cold calls per day from Sales people (software, services, recr...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Alain Uwizeyimana
Ability to customize Ringcentral.com/join
It will be awesome if we can customize or brand our company logo when we are adding ringcentral.com/join from our site page. For example ...
  • 4 me toos
  • 1 reply
  • Idea
  • Archived
  • Merged
Photo of Yoann GINI
Support AppConfig payload for managed iOS devices and SSO
Hi iOS devices can be managed by a MDM (AirWatch, JAMF, etc.), and this MDM can push custom settings for all kind of apps, even third pa...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Joe Goodlund
Hearing Single Beep when making out calls to non-RC numbers
Starting this morning when placing a outbound to a non-RingCentral number users are hearing a single beep then ringtones and the call con...
  • 3 me toos
  • 7 replies
  • Question
  • In Progress
Photo of Aumiller
Polycom VVX411 - Display Phone Number on Phone
I am trying to figure out how to get my extension/direct dial line to display on my phone. This was a feature we had with a previous phon...
  • 3 me toos
  • 5 replies
  • Question
  • Answered